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Help about IP address


mahfuzsaim9
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I am a freelancer on Fiverr. I am not working on it for educational purposes. My uncle has recently lost his job. I told him about Fiverr.

Now he wants to work on Fiverr. He doesn’t have any laptop or computer now. But he is very talented in the digital sectors. He wants to buy one by using all his savings. That is going to be a low budget PC maybe about $250 only. As he is using almost all his savings if the Fiverr account is banned for any reason, it will be a big trouble for him. He uses a wifi connection. But as ours is a developing country, most of the wifi service providers use shared IP(as far as I know). But I know that Fiverr doesn’t allow multiple accounts on the same IP. The mobile data connection speed is very poor where he lives. So, he can’t use that. I have forbidden him to log in to Fiverr before confirmation.

I have sent an email to Fiverr authority but they haven’t replied yet. So what can I do now? Please help me.
Thank You.

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WOW! 10 days!!! :thinking:

The world is experiencing a global pandemic, and Fiverr has offices in multiple countries. Fiverr is understaffed at the moment, as they deal with how the pandemic affects them. As a result, it will take up to ten days (sometimes longer, based on some reports) to receive a dedicated human response.

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@jonbaas, you are an experienced person. Can you please tell me whether I can use a wifi network for using Fiverr? As far as I know, the wifi service provider is using shared IP.

I need to confirm my uncle whether he should buy a PC or not.

Fiverr says, If the services are different then you and your family members can share IP address but first you should get permission from fiverr.

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@jonbaas, you are an experienced person. Can you please tell me whether I can use a wifi network for using Fiverr? As far as I know, the wifi service provider is using shared IP.

I need to confirm my uncle whether he should buy a PC or not.

Can you please tell me whether I can use a wifi network for using Fiverr?

You can (many people do), however, other people, with separate accounts, using that same wifi connection might be perceived as the same person with multiple accounts. I recommend that you contact Customer Support, let them know of your situation, and proceed according to what they tell you. You don’t want Fiverr thinking that you have multiple accounts. That usually results in deletion of those accounts, and permanent removal from Fiverr.

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Hi, @coerdelion @jonbaas @farzeen_shareef @hinajehan @only_miraz @visualstudios. I asked the same question to the Fiverr CS. They have replied this:

Untitled.thumb.png.7ca132d00348c8a2f82231e6663f7930.png
Untitled1032×506 21 KB

Maybe they have misunderstood me. I have asked the question again in a different way. I am asking for help from the Fiverr community.
While using a broadband network with shared IP, I can’t ensure that if anyone has Fiverr account on the same IP or not. So what’s the solution?
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Hi, @coerdelion @jonbaas @farzeen_shareef @hinajehan @only_miraz @visualstudios. I asked the same question to the Fiverr CS. They have replied this:

Maybe they have misunderstood me. I have asked the question again in a different way. I am asking for help from the Fiverr community.

While using a broadband network with shared IP, I can’t ensure that if anyone has Fiverr account on the same IP or not. So what’s the solution?

I am asking for help from the Fiverr community.

We cannot tell you anything other than what Fiverr has already advised.

While using a broadband network with shared IP, I can’t ensure that if anyone has Fiverr account on the same IP or not. So what’s the solution?

Fiverr is not likely to tell you this, nor do we have the insight to tell you either. You are the only person who can determine if there is already someone using Fiverr in your household.

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Hi, @coerdelion @jonbaas @farzeen_shareef @hinajehan @only_miraz @visualstudios. I asked the same question to the Fiverr CS. They have replied this:

Maybe they have misunderstood me. I have asked the question again in a different way. I am asking for help from the Fiverr community.

While using a broadband network with shared IP, I can’t ensure that if anyone has Fiverr account on the same IP or not. So what’s the solution?

1614728406_Screenshot(584).png.4cb89ae963d7205110a5972282bd8444.png
Screenshot (584)995×658 52.1 KB

I asked Fiverr customer support and they replied with this.

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