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My order hasn't been automatically marked as complete

halordenze

By halordenze
in My Fiverr Experience

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halordenze Rookie

halordenze

Posted
Posted

Hello guys…
I received an order from a buyer 4 days ago but after 3 days elapsed, I haven’t been notified that the order was automatically marked as complete as the buyer did nothing for the whole 3 days… Isn’t it after 3 days that the funds are moved to your balance? Or is this something else…
Thanks 😊

  • Like 17
Guest lloydsolutions

Guest lloydsolutions

Posted
Posted

Fiverr accredits Sellers once an order is completed. See our section below for a definition of a completed order.

The above is from the Terms of Service at the bottom of the Fiverr main page where everything as to how Fiverr works is explained in great detail

halordenze Rookie

halordenze

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Fiverr accredits Sellers once an order is completed. See our “Orders” section below for a definition of a completed order.

The above is from the Terms of Service at the bottom of the Fiverr main page where everything as to how Fiverr works is explained in great detail

All my orders complete after 2 or 3 days but it’s been 4 days but there’s no sign of a complete order… the order is still active

  • Like 9
halordenze Rookie

halordenze

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Contact With Customer Support at Fiverr. definitely they Will guide you about your order why it`s not marked as autocomplete.

Thanks I will try that

  • Like 9
knight_design Newbie

knight_design

Posted
Posted

Maybe It’s not working because of different time zones? It might be 4 days if you’re in Europe but It might still count as 3 days in USA. I’m not sure if thats the case but I suggest wait for 1 more day.

  • Like 11
malenagv Newbie

malenagv

Posted
Posted

Same hing happened to me! The buyer accepted the order, i completed the gig and delivered it on time, but its been more than 3 days and no one paid me, and fiverr didn’t marked as complete neither. I contacted the help center but no one contacted me back

  • Like 11
mariayasir Apprentice

mariayasir

Posted
Posted

June 30.l can’t believe this is happening

Well that’s weird. Wait until 5th is over. If it still doesn’t mark as complete then you got to contact the customer support.

  • Like 12
halordenze Rookie

halordenze

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Same hing happened to me! The buyer accepted the order, i completed the gig and delivered it on time, but its been more than 3 days and no one paid me, and fiverr didn’t marked as complete neither. I contacted the help center but no one contacted me back

I just woke up today and found it marked as complete and the buyer left a good rating :hugs:

Give it time

  • Like 9
  • 1 year later...
moonstaredits Experienced

moonstaredits

Posted
Posted
9 minutes ago, hamzaaamir608 said:

I'm facing the same problem. Six days has passed but the order has not marked completed. Is anyone else is facing the issue

The time for the order to mark as completed is now 8 days (if you used the deliver order button).

  • Like 9
monoar_hossain Contributor

monoar_hossain

Posted
Posted

3days (means 72 hours) if client did not marked as complete or request for review. after completing 72 hours of delivery, your order will be auto marked as completed by fiver and you will get your revenue. but you can withdraw it after 15days.

  • Like 9
  • 11 months later...
icon_rahim Newbie

icon_rahim

Posted
Posted
On 7/5/2020 at 12:34 PM, halordenze said:

I just woke up today and found it marked as complete and the buyer left a good rating :hugs:

Give it time

Its completed by client or automatically? Same thing happens here. Its 94 hours almost 4 days but the order is not marked as completed yet :(

  • Like 7
moonstaredits Experienced

moonstaredits

Posted
Posted
11 minutes ago, strategist_ceo said:

Okay. I got my first order with autocomplete being set many days away.

I think it's because the new "extend review time" feature, but I may be wrong. I remember that with the first buyer I had last year who didn't accept the order right away, it took 8 days to get the order automatically marked as completed. It also happened to me with my last order. So I'm confused now 🤔

  • Like 7
strategist_ceo Grand Master

strategist_ceo

Posted
Posted
22 minutes ago, moonstaredits said:

It also happened to me with my last order. So I'm confused now

There is an extended review period for certain long holidays, but this time it seems like it is not applied evenly.

  • Like 7
  • Thanks 1
mdruhulamin44 Mentor

mdruhulamin44

Posted
Posted
On 7/5/2020 at 12:59 AM, halordenze said:

Hello guys…
I received an order from a buyer 4 days ago but after 3 days elapsed, I haven’t been notified that the order was automatically marked as complete as the buyer did nothing for the whole 3 days… Isn’t it after 3 days that the funds are moved to your balance? Or is this something else…
Thanks 😊

Contact With Fiverr Support Team. I hope they will give you a great solution.

  • Like 6

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