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I am getting stuck with an order


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I am pretty new to Fiverr. I got an order from a client, but he didn’t provide valid requirements. I approached him in chat and he acknowledged. He agreed to send the valid requirements, but time passed and he didn’t send the corrected requirements. I asked him to extend the delivery and provide the requirements as the order was running late. He extended the delivery. But he didn’t provide the details and the delivery was again running late.So again I enquired, but he didn’t respond. If I try to cancel the order, it says it will hurt my order completion rate. I really don’t know what to do. Please suggest what to do.

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