Fiverr account access

[saj20181]

During the maintenance work of Fiber on 29.08.2020, after I refreshed the tab, an automatic buyer request was sent from my profile, which I did not send. Then a mail came saying that my account has been disabled. What can i do now.

[vickiespencer]

During the maintenance work of Fiber on 29.08.2020, after I refreshed the tab, an automatic buyer request was sent from my profile, which I did not send. Then a mail came saying that my account has been disabled. What can i do now.

During the maintenance work of Fiber on 29.08.2020

Are you saying his happened on August 29, 2020? :thinking:

Are you from the future?

an automatic buyer request was sent from my profile

Do you mean you as a seller advertised your gig in Buyer Requests by accident. 😳

Then a mail came saying that my account has been disabled. What can i do now.

What did the email say? If you post a screenshot of it, we may be able to help you.

[saj20181]

During the maintenance work of Fiber on 29.08.2020

Are you saying his happened on August 29, 2020? :thinking:

Are you from the future?

an automatic buyer request was sent from my profile

Do you mean you as a seller advertised your gig in Buyer Requests by accident. 😳

Then a mail came saying that my account has been disabled. What can i do now.

What did the email say? If you post a screenshot of it, we may be able to help you.

[catwriter]

During the maintenance work of Fiber on 29.08.2020, after I refreshed the tab, an automatic buyer request was sent from my profile, which I did not send. Then a mail came saying that my account has been disabled. What can i do now.

Then a mail came saying that my account has been disabled

Not true, it says that if you repeat it, your account might be restricted.

[saj20181]

[catwriter]

I see.

I guess you can try contacting Customer Support and telling them that you didn’t post any buyer requests, and that it must have been a glitch.

[misscrystal]

What did this buyer request that you didn’t send say?

[saj20181]

It is happened when maintenance work is going on then i refreshed tab

[vickiespencer]

It is happened when maintenance work is going on then i refreshed tab

So, are you saying while you are looking at buyer requests, some random offer or buyer request is being sent that you had no part in writing? :thinking:

That is odd! 😬

[markhallva]

Well, this was funny to read at least.

[mariayasir]

Did you try to create another such request after you received this email?

[nikavoice]

It is happened when maintenance work is going on then i refreshed tab

There’s nothing you can do now. :woman_shrugging:t4: You can ask CS permission to open a new account. Next time follow the TOS.

after I refreshed the tab, an automatic buyer request was sent from my profile, which I did not send.

Huh?! 🥴Um, Fiverr would not disable accounts without solid proof.

[misscrystal]

Do you get a notice when you submit a buyer’s request?