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Tips when you purchase a gig with a est long delivery date

Guest matt_garry

By Guest matt_garry
in Tips from Buyers

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Guest matt_garry

Guest matt_garry

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If you purchase a gig and it has a week + waiting time then expect to get it in a week +. If you think that what you paid for is a quick job or you see few orders in the queue it absolutely does not matter. Sellers have these est dates for a reason. If you have discussed every aspect of the job and have no reason to communicate, then don’t. Sellers don’t need to update you every step of the way and if you expect that I suggest you pay them extra because its not our job to reassure you about your projects. it is also not are job to give you advice about things that we are not directly affiliated with (unless again that’s is what you are paying for ).

If you purchase a gig and you don’t get a response within a day it doesn’t matter or even 2 days some sellers don’t respond until they have time to work on the order as it is pointless to as it slows down the work that they are doing for other customers who are happy to wait for the hard work.

sending more then 1 message is not going to help you get a hold of the sellers, even if you send 3 every day again I stress not only are you pointlessly spamming and annoying someone you want good work from. you are also making the response time rise immensely for absolutely no reason.

so to summarize you want a secretary, a friend, a therapist, or a business advisor, then hire one. Don’t get these services from someone who is doing your voice over or designing your facebook banner.

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woofy31 Community Regular

woofy31

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Reply to @madmoo: did you know that I set up my delivery time to 12 days just because a really high percent of my buyers are unresponsive?



Most of them order and don’t provide all the requested info from the start, and then just vanish for days (some don’t even come back at all)… so as a safety measure I’ve put a long delivery time to not get into a “late delivery” situation because of unresponsive buyers (even though I specified “please be responsive” everywhere besides my gig’s titles, which I’m seriously considering to complete with this statement)…



If buyers would be responsive and would read that request, my gigs would have a short delivery time and therefore I would get more buyers… gosh, doesn’t that sound like I’m trying to catch my own tail?..

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cheezees Newbie

cheezees

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Reply to @madmoo: Ang, I don’t think Matt’s referring to the “Got it. I’ll start working on this soon” initial message. I think he’s talking about the “Hi, just seeing how things are going”, “Hello, is everything OK?”, “Did you start yet?”, “When do you think you’ll be done?”, “I see you don’t have many orders in your queue, can I get mine later today?”, kinds of messages.



I once had a buyer message me before a 2-day time limit (not a lot of time, in my opinion) to ask if everything was OK and if they would get their delivery. When I replied that things were fine and that they would get their delivery before the deadline, their response was that they were just making sure and that they had a very short fuse. I still don’t know if this was some kind of warning/threat to me, the seller. But since I was NOT late, I found myself very annoyed by their response.

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Guest mcromano

Guest mcromano

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Reply to @cheezees: oh god i had a customer that was like that. she was constantly asking me how things are going, reminding me the deadline was in X days. ffs, i know when my deadline is, pestering me just pisses me off X(

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happyspace Explorer

happyspace

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Hi all 🙂 Interesting thread… where the subject started and where it is now LOL 🙂



I always reply to buyers asap but I suppose that if a buyer would send a few messages in a row, I would wait a few hours until his brainstorming would pause (buyers too have to stop for lunch/work/dinner etc ) and then I would send 1 message in reply to reassure them I deliver on time. Anyway I always deliver very fast. I still haven’t had this kind of pressure, so dear Matt, since you are a fine seller on Fiverr, I hope that will not be your usual daily experience with buyers 🙂

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nickih Newbie

nickih

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Regarding the estimated delivery date, it’s also frustrating when a buyer places an order then immediately wants it expedited. This morning, a buyer purchased my gig with a 10-day delivery time and posted a message on the order page reading, "I hope this isn’t really going to take 10 days. Deliver this a soon as possible!"



To that, I want to say, "Why did you order a gig with 10-day delivery if you know you don’t want to wait 10 days? If I could get my orders delivered sooner, why wouldn’t I have a shorter delivery date shown on my gig page? Do you think that the big 10-day delivery time shown in big, bold text right before you click “Order Now” is just a silly joke?"



Major eye roll.

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