Jump to content

Stats doesn't reset to Default over the course of 60 days


Recommended Posts

My previous 60 days orders are almost all on time but my “delivered on time” rate is still 88%.

If you can show CS all the orders were out of the 60 day window, they might fix things/your badge if you show there’s been an error. Or you could contact them if you think there’s been an error so they can check (or they could show how things are calculated).

It might take the completion date of the order into account rather than the order creation date for some things (eg. so you might have to check the completion date of the order is > 60 days ago).

I think they update some things once per day - it’s possible it might not have got updated on one day (if things didn’t run correctly).

  • Like 1
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...