Jump to content

What is the link of customer support link


Recommended Posts

I’m not sure if there are ticket numbers when someone sends them an email. There’s no ticket submitted, after all.

EDIT: it looks like your last delivery was 2 hours ago?

I’m not sure if there are ticket numbers when someone sends them an email. There’s no ticket submitted, after all.

Yes, there are. I only send emails to CS and a ticket is automatically opened. And we receive an automatic response informing us of that.

  • Like 2
Link to comment
Share on other sites

Yes i send an email ,But they did not respond me .

If they didn’t respond to your email, why would they respond to a form submission? Don’t open multiple tickets on the same thing. CS is overloaded and duplicate tickets is just going to make it worse.

If they’re not responding, it’s either because they are busy or because you asking for something you aren’t entitled to. I imagine you’re asking them to reinstate your account despite you breaking the rules. They aren’t going to do that because you asked them to… That would defeat the whole purpose of policy.

  • Like 1
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...