zebraglasses Posted June 6, 2020 Share Posted June 6, 2020 I had $15 in my balance. However, even though on checkout it said it would cost me $15 for a $30 purchase, it charged me the full amount and depleted my Fiverr balance to $0.00! Help!Thanks zebraglasses 1 Link to comment Share on other sites More sharing options...
mariashtelle1 Posted June 6, 2020 Share Posted June 6, 2020 I’m a but confused here: you had 15$ and you bought something for 15$, right? So it makes 15 minus 15 = 0$ Link to comment Share on other sites More sharing options...
zebraglasses Posted June 6, 2020 Author Share Posted June 6, 2020 @mariashtelle1 It charged me $30, when it showed me the total was $30-$15=$15. Now it is telling me that my Fiverr balance is $0. Help! Link to comment Share on other sites More sharing options...
aarontgladiator Posted June 6, 2020 Share Posted June 6, 2020 I suggest you contact CS, that’s the only thing that can help you. Though your statement is rather confusing, so I suggest you fix it? Link to comment Share on other sites More sharing options...
zebraglasses Posted June 6, 2020 Author Share Posted June 6, 2020 I suggest you contact CS, that’s the only thing that can help you. Though your statement is rather confusing, so I suggest you fix it?What is customer service’ contact information? Link to comment Share on other sites More sharing options...
aarontgladiator Posted June 6, 2020 Share Posted June 6, 2020 https://www.fiverr.com/supportTry exploring this page a little. 1 Link to comment Share on other sites More sharing options...
zebraglasses Posted June 6, 2020 Author Share Posted June 6, 2020 @aarontgladiator Thanks. 1 Link to comment Share on other sites More sharing options...
mariashtelle1 Posted June 6, 2020 Share Posted June 6, 2020 @mariashtelle1 It charged me $30, when it showed me the total was $30-$15=$15. Now it is telling me that my Fiverr balance is $0. Help!How it could charge you 30$ if you only had 15$ in your account? Link to comment Share on other sites More sharing options...
diptenusarkar Posted June 6, 2020 Share Posted June 6, 2020 Don’t Worry For this You can contact Fiverr SupportPlace Visit https://www.fiverr.com/support Link to comment Share on other sites More sharing options...
misscrystal Posted June 6, 2020 Share Posted June 6, 2020 @mariashtelle1 It charged me $30, when it showed me the total was $30-$15=$15. Now it is telling me that my Fiverr balance is $0. Help!It charged me $30, when it showed me the total was $30-$15=$15. Now it is telling me that my Fiverr balance is $0. Help!How much did you think it would cost? $15?And you had $15 in your account and now it’s $0?It sounds like it cost $15. I’m not understanding what the problem is. It sounds like you purchased something for $15. 2 Link to comment Share on other sites More sharing options...
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