Will you cotinue work with client who only rate 4.x star for your work?

[visualstudios]

That’s interesting, human - you’ll be surprised by this! - I have a lot of people blocked in various places, with no malice. It’s a method of making sure they stay out of my life and can no longer bother me - a kind of “some people are best loved from a distance” thing.

They don’t care, I’m not constantly being upset by their behaviour.

I think blocking people here is a similar approach.

Yep. Blocking someone is not “punishment”, specially if they were not perfectly happy with what I gave them. If somebody loved working with me, I guess you can see me refusing further work as “punishment”, but even then, it’s within my rights. But if they didn’t, how is it punishing them if they can go and find somebody else who will be a better fit for them? If anything, it’s a favor I’m doing them, saving us both precious time.

Btw, that line of reasoning works both ways, then. Leaving anything under a 5 star review is also punishing your seller, and it’s a much harsher punishment since that actually has consequences. Unlike blocking.

[coerdelion]

Well, I think that if a buyer gets blocked by a lot of sellers, it may well have an effect on their profile … but how many “a lot” is and what the effect might be, I don’t know …

[visualstudios]

Well, I think that if a buyer gets blocked by a lot of sellers, it may well have an effect on their profile … but how many “a lot” is and what the effect might be, I don’t know …

It won’t. And even if it has, a buyer account is worthless. You can just create a new one. Seniority, reviews, portfolio, etc. only matter on a seller account. A buyer account with thousands of reviews or none is functionally the same.

[chrisdata]

Blocking a buyer sure not a punishment, vice versa.
Why it’s a punishment? Let me tell you, some buyer even didn’t know they got blocked by seller, thought the seller are leaving the platform because they can’t find him/her.

Don’t make blocking like a evil technique here.
We freelancer have the rights to do business with anyone we are willing to, in the other hand also have rights stop doing business with anyone who we dislike.

People saying it’s a punishment perhaps they a new to freelancing, or at least not really understand how fiverr works. You go to ask every Top Rated Seller, they all knew the importance of 4.x & 5.

Someone I saw his seller profile even received a 1.7 stars recently and he said it’s fine, I think he need to learn how the fiverr system work all over again, but some seller like him would saying something like Level 2 is fine though, wait another 60 days for evaluation, well, that’s his own business.

[visualstudios]

Blocking a buyer sure not a punishment, vice versa.

Why it’s a punishment? Let me tell you, some buyer even didn’t know they got blocked by seller, thought the seller are leaving the platform because they can’t find him/her.

Don’t make blocking like a evil technique here.

We freelancer have the rights to do business with anyone we are willing to, in the other hand also have rights stop doing business with anyone who we dislike.

People saying it’s a punishment perhaps they a new to freelancing, or at least not really understand how fiverr works. You go to ask every Top Rated Seller, they all knew the importance of 4.x & 5.

Someone I saw his seller profile even received a 1.7 stars recently and he said it’s fine, I think he need to learn how the fiverr system work all over again, but some seller like him would saying something like Level 2 is fine though, wait another 60 days for evaluation, well, that’s his own business.

This will also be dependent on the type of gig you offer. If you offer high volume, low price gigs, a single review/cancelation is not vital. You can absorb a bad review in 100. If you offer low volume, high price gigs, you can’t take any risks.

It’s very different doing 100 orders at $10 every month, or 1 order at $1000 every month. Even though you’re making the same money, and paying Fiverr the same money in commission, each review, cancelation, etc. is worth 100 times as much in the second case, stats wise.

This ties in with blocking buyers.

If you have hundreds of projects every month, a client that leaves a single 4 star review every month may not be a problem, and it may be worth it to keep him around if he’s paying well.

However, if you do 2 or 3 projects a month, a client like that can destroy your account very quickly. 1 or 2 months and you’ll drop seller level, and it will be impossible to raise your rating above 4.7 again.

You need three 5 star reviews to offset each 4 star review and push it over 4.7. If you do less than 4 orders a month, on average, it’s impossible. It’s just way too risky not to block.

[gamunu]

Personally, i like to work with them again. If someone leaves me a 4* stars I’ll add a label in the message box. and I try to improve my service such as faster response real-time revisions. Make sure your buyer 100% happy before complete the order then you’ll definitely get 5 stars

[lenasemenkova]

Personally, i like to work with them again. If someone leaves me a 4* stars I’ll add a label in the message box. and I try to improve my service such as faster response real-time revisions. Make sure your buyer 100% happy before complete the order then you’ll definitely get 5 stars

You have a very healthy and responsible attitude about this, I like it.

[humanissocial]

That’s interesting, human - you’ll be surprised by this! - I have a lot of people blocked in various places, with no malice. It’s a method of making sure they stay out of my life and can no longer bother me - a kind of “some people are best loved from a distance” thing.

They don’t care, I’m not constantly being upset by their behaviour.

I think blocking people here is a similar approach.

I have blocked a lot of buyers, too. A lot.

But I block because someone mistreats me. Not because I didn’t get the rating I want.

[coerdelion]

I have blocked a lot of buyers, too. A lot.

But I block because someone mistreats me. Not because I didn’t get the rating I want.

But giving a 4* is mistreatment …

[humanissocial]

Yep. Blocking someone is not “punishment”, specially if they were not perfectly happy with what I gave them. If somebody loved working with me, I guess you can see me refusing further work as “punishment”, but even then, it’s within my rights. But if they didn’t, how is it punishing them if they can go and find somebody else who will be a better fit for them? If anything, it’s a favor I’m doing them, saving us both precious time.

Btw, that line of reasoning works both ways, then. Leaving anything under a 5 star review is also punishing your seller, and it’s a much harsher punishment since that actually has consequences. Unlike blocking.

, I guess you can see me refusing further work as “punishment”, but even then, it’s within my rights

I’m not saying the refusal of work is a punishment at all and I never said it wasn’t within your rights to block.

When you block someone, you’re also blocking their ability to have a voice with you. That’s what I’m saying is punishment. So, while I do block, it is only for buyers mistreating me, not because I didn’t get the rating I wanted.

[humanissocial]

But giving a 4* is mistreatment …

Buyers aren’t punishing you with a 4-star review. Fiverr is for having it.

This is all an expectation of buyers to compensate for Fiverr’s unjust policies.

It’s subjective, so it isn’t mistreatment. The freelancer doesn’t get to decide if the client is satisfied or not. The client decides. The point of a review is to share what you feel. That doesn’t mean it’s malice and it doesn’t mean a buyer owes it to you to review the way you think is right or is punishing you by not being on the same page about it. It isn’t about what we think is appropriate. It’s about what the buyer does.

Yes, there are consequences for our ratings, but that’s because the ratings system is unjust and nonsensical, not because a buyer didn’t give you five stars. Being mad at buyers for not compensating for Fiverr’s unjust policies isn’t helpful.

Will some buyers be deluded or malicious? Probably. But that doesn’t change the fact that reviews are by nature subjective, therefore getting a 4-star doesn’t by default mean you’ve been mistreated.

4 stars is 80%. That’s a fantastic review. It only doesn’t feel that way because Fiverr requires 4.8 for the ratings. So the issue is Fiverr’s policy, not buyer ratings, and I don’t see the point in being angry with buyers for not compensating us for Fiverr’s unjust policies.

[coerdelion]

Yes, you’re right about it being the policy that’s unfair.

It is what it is, however, and since I’ve blocked probably about 5 buyers in all the time I’ve been here, well, that’s pretty fair.

Here in the UK, we actually have legislation and legal precidents about this. When you offer something for sale it’s called an “invitation to treat”, which doesn’t form any kind of binding anything. A contract isn’t formed until there’s a “meeting of minds” as well as payment of some kind. We don’t much care about potential buyers “being silenced”.

Well, when we’ve done our best work here and the buyer only gives a “B” instead of an “A” - it’s not academic. It has a real effect. I have one buyer who was incredibly enthusiastic … but gave only 4*. Gave him another chance (it could have been a mistake, after all), same thing again. Blocked. There’s clearly no “meeting of minds” there.

I don’t have to work with anyone I don’t want to.

Fair enough, if the system was fairer to us, things might be different. But they are as they are and so that’s how I deal with it.

[humanissocial]

Yes, you’re right about it being the policy that’s unfair.

It is what it is, however, and since I’ve blocked probably about 5 buyers in all the time I’ve been here, well, that’s pretty fair.

Here in the UK, we actually have legislation and legal precidents about this. When you offer something for sale it’s called an “invitation to treat”, which doesn’t form any kind of binding anything. A contract isn’t formed until there’s a “meeting of minds” as well as payment of some kind. We don’t much care about potential buyers “being silenced”.

Well, when we’ve done our best work here and the buyer only gives a “B” instead of an “A” - it’s not academic. It has a real effect. I have one buyer who was incredibly enthusiastic … but gave only 4*. Gave him another chance (it could have been a mistake, after all), same thing again. Blocked. There’s clearly no “meeting of minds” there.

I don’t have to work with anyone I don’t want to.

Fair enough, if the system was fairer to us, things might be different. But they are as they are and so that’s how I deal with it.

different. But they are as they are and so that’s how I deal with it.

I’m rebutting your statement that giving a four-star review is “punishment” though.

Giving a seller 80% isn’t punishment from the buyer. That’s a great review. The only punishment is from Fiverr for penalizing you for it.

[coerdelion]

Lol! From my point of view and on the basis explained above, their behaviour is mistreatment.

YMMV.

[coerdelion]

Oh - and by the way - I always got As at University. Except from that one lecturer. Discovered later that he never gave anyone over a B. Mistreatment. Don’t have to put up with that now.

And, no, from my point of view a “B” is not a good mark.

[humanissocial]

Lol! From my point of view and on the basis explained above, their behaviour is mistreatment.

YMMV.

You can do what you want of course.

A buyer doesn’t owe it to you to review you a certain way to protect your ratings.

It is only unjust because of Fiverr’s policy. Fiverr is mistreating you, not the buyer. This is like being mad at the driver in front of you slipping on oil someone spilled on the road instead of being mad at the vehicle that spilled it there.

Mislaying blame accomplishes nothing.

Do what you want but 80% isn’t punishment…

[chrisdata]

different. But they are as they are and so that’s how I deal with it.

I’m rebutting your statement that giving a four-star review is “punishment” though.

Giving a seller 80% isn’t punishment from the buyer. That’s a great review. The only punishment is from Fiverr for penalizing you for it.

Giving a seller 80% isn’t punishment from the buyer. That’s a great review. The only punishment is from Fiverr for penalizing you for it.

I’m sure everybody know 80% is not a mistreat, but until on this Fiverr platform. Buyer also need to know how important their stars are, which will affect Seller sales. If they rate 4 stars and never care about the importance of it, I don’t think I will continue doing business with them, this just to PROTECT myself as a seller, not about trying to mistreat a buyer.

[humanissocial]

Giving a seller 80% isn’t punishment from the buyer. That’s a great review. The only punishment is from Fiverr for penalizing you for it.

I’m sure everybody know 80% is not a mistreat, but until on this Fiverr platform. Buyer also need to know how important their stars are, which will affect Seller sales. If they rate 4 stars and never care about the importance of it, I don’t think I will continue doing business with them, this just to PROTECT myself as a seller, not about trying to mistreat a buyer.

Buyer also need to know how important their stars are, which will affect Seller sales. If they rate 4 stars and never care about the importance of it

Buyers shouldn’t have to incorporate bias into their review. Thst misleads future potential buyers.

A buyer doesn’t owe it to a seller to protect their ratings and a buyer isn’t obligated to be dishonest and untrue to their impression of the work to help the seller get what they want. That’s literally the opposite of what reviews are for. They’re to help future buyers make informed decisions.

[visualstudios]

Giving a seller 80% isn’t punishment from the buyer. That’s a great review. The only punishment is from Fiverr for penalizing you for it.

I’m sure everybody know 80% is not a mistreat, but until on this Fiverr platform. Buyer also need to know how important their stars are, which will affect Seller sales. If they rate 4 stars and never care about the importance of it, I don’t think I will continue doing business with them, this just to PROTECT myself as a seller, not about trying to mistreat a buyer.

It’s business strategy, not mistreatment. We can chose to work (or not) with whomever we’d like, so it makes sense we would only want to work with people we’re confident will leave us good reviews. That’s just what makes sense given the nature of the platform.

It should increase average reviews on completed orders, which means it will increase the satisfaction (at least by that metric) of all buyers who end up working with us, which can only be a positive for the platform. The ones who end up getting turned away, will find other sellers who are a better fit for them. If nobody is a good fit for them, they’ll eventually go away, as there’s nothing for them here anyway.

[chrisdata]

Buyer also need to know how important their stars are, which will affect Seller sales. If they rate 4 stars and never care about the importance of it

Buyers shouldn’t have to incorporate bias into their review. Thst misleads future potential buyers.

A buyer doesn’t owe it to a seller to protect their ratings and a buyer isn’t obligated to be dishonest and untrue to their impression of the work to help the seller get what they want. That’s literally the opposite of what reviews are for. They’re to help future buyers make informed decisions.

OK, let’s assume I order from you.

You give me a great work, I love it and give you 3 stars and you totally feel ok with that?

Is that so? If yes then sorry I have nothing to say.

Oh, and assume I will keep coming back and order, and keep rate 3 stars because I think 3 stars consider “not bad” , “better than average”.

[humanissocial]

OK, let’s assume I order from you.

You give me a great work, I love it and give you 3 stars and you totally feel ok with that?

Is that so? If yes then sorry I have nothing to say.

Oh, and assume I will keep coming back and order, and keep rate 3 stars because I think 3 stars consider “not bad” , “better than average”.

It isn’t about whether I feel okay about it or not. Reviews are subjective and with good reason. They aren’t a bias tool to give you what you want.

Yes the ratings system sucks, but I don’t expect buyers to give me biased reviews, misleading potential buyers, to compensate me for it.

Your beef is with Fiverr, not buyers. It is pointless to be mad at buyers for Fiverr’s injustice.

[visualstudios]

It isn’t about whether I feel okay about it or not. Reviews are subjective and with good reason. They aren’t a bias tool to give you what you want.

Yes the ratings system sucks, but I don’t expect buyers to give me biased reviews, misleading potential buyers, to compensate me for it.

Your beef is with Fiverr, not buyers. It is pointless to be mad at buyers for Fiverr’s injustice.

The point is not to be mad. Blocking them is not being mad at them. The point is to avoid dealing with the type of buyer who leaves 4 stars on a “perfect” order, since that will harm our accounts. And blocking is a way to do it after such an experience.

[chrisdata]

It isn’t about whether I feel okay about it or not. Reviews are subjective and with good reason. They aren’t a bias tool to give you what you want.

Yes the ratings system sucks, but I don’t expect buyers to give me biased reviews, misleading potential buyers, to compensate me for it.

Your beef is with Fiverr, not buyers. It is pointless to be mad at buyers for Fiverr’s injustice.

That’s why I create this topic, and sure everybody here understand your statement:

Yes the ratings system sucks, but I don’t expect buyers to give me biased reviews, misleading potential buyers, to compensate me for it.

So your point is legit, and everyone knew that. We are talking ‘beyond’ that point, which is

“Will you continue work with client who only rate 4.x stars for your work?”.

You not yet share your answer, will ya?

[w3bgrafix]

I heard ya.
One of my clients did this to me that gig is still hardly breathing. I asked is there anything I have done wrong? Client said I am pleased with the outcome.
😒

[humanissocial]

That’s why I create this topic, and sure everybody here understand your statement:

Yes the ratings system sucks, but I don’t expect buyers to give me biased reviews, misleading potential buyers, to compensate me for it.

So your point is legit, and everyone knew that. We are talking ‘beyond’ that point, which is

“Will you continue work with client who only rate 4.x stars for your work?”.

You not yet share your answer, will ya?

I know. The only reason I brought it up is because people were calling 4-star reviews a punishment that is worthy of blocking.

It is weird to block a seller because you were penalized by Fiverr’s unjust ratings policies. Blocking a seller for giving you an 80% is like throwing a fit at a teacher because you didn’t get 90%.