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Horrible buying experience


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i placed an order for logo design i want 3D logo but the seller deliver flat logo and i ask for layered source file he made sure that he will send full layered source file but after placing order the source file he send was not layered and i cann’t edit it and the worst thing is that i texted him several times but he is not replying to me even he is online he wasted my time and money i did not receive what i was looking for what should i do??

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Did you accept the order? If you haven’t, don’t accept the order until the Seller provides what was promised. Hit the revision button. Fiverr gives Buyers sufficient amount of time to review and accept the delivery. If you’ve written the Seller and the Seller is unresponsive contact CS.

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is this a 3D mockup? also, go to photopea (dot com) and upload the source file to see if it comes up as being layered, because i thought i was being send flat vectors as well for a while, but it was the software i was using because i don’t use illustrator

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