coolsunny1 Posted May 27, 2020 Share Posted May 27, 2020 Buyer placed order without conversation…now what i can do because he does not send me any details 2 Link to comment Share on other sites More sharing options...
markadamsdesign Posted May 27, 2020 Share Posted May 27, 2020 Always make sure you have mandatory order requirements that give you enough information to know what the buyer wants in case this happens. Include some drop-down choices as well, as some buyers won’t fill out the free-text. 4 Link to comment Share on other sites More sharing options...
wolfhowler Posted May 27, 2020 Share Posted May 27, 2020 Do you have requirements on your gig? They are not obliged to message you before ordering. 1 Link to comment Share on other sites More sharing options...
coolsunny1 Posted May 27, 2020 Author Share Posted May 27, 2020 Do you have requirements on your gig? They are not obliged to message you before ordering.Yes I already mentioned requirements but after that he doesn’t send me information 1 Link to comment Share on other sites More sharing options...
wolfhowler Posted May 27, 2020 Share Posted May 27, 2020 Yes I already mentioned requirements but after that he doesn’t send me informationIf you had requirements setup on the gig then the countdown on the delivery time should not have started if they are yet to submit the requirements. 1 Link to comment Share on other sites More sharing options...
coolsunny1 Posted May 27, 2020 Author Share Posted May 27, 2020 If you had requirements setup on the gig then the countdown on the delivery time should not have started if they are yet to submit the requirements.no, it started 😌 Link to comment Share on other sites More sharing options...
rustam_nebir Posted May 27, 2020 Share Posted May 27, 2020 Ask the client to send his requirements. 1 Link to comment Share on other sites More sharing options...
developermdsk Posted May 27, 2020 Share Posted May 27, 2020 Now waiting for the client and try to contact. I hope your clinet will respond to you. Don’t worry.And You should turn off direct buy gig service for the gig. 1 Link to comment Share on other sites More sharing options...
surrealvisuals Posted August 3, 2020 Share Posted August 3, 2020 Now waiting for the client and try to contact. I hope your clinet will respond to you. Don’t worry.And You should turn off direct buy gig service for the gig.Where is this option located? I have a same buyer situation and buyer is not responding at all to my conversation. I send him a cancellation order and still he isn’t responding. What to do? Link to comment Share on other sites More sharing options...
coolsunny1 Posted August 3, 2020 Author Share Posted August 3, 2020 Where is this option located? I have a same buyer situation and buyer is not responding at all to my conversation. I send him a cancellation order and still he isn’t responding. What to do?Take help from customer support they will help you… Link to comment Share on other sites More sharing options...
nadezhda_c Posted August 3, 2020 Share Posted August 3, 2020 Hi,I also would like to turn off the option to direct buy service for the gig. I have had so many problems with such orders! Customers order without contacting me first and I have to do what I basically can’t do or what costs much more than customer pays. If I cancel such order it affects my stats. I think it is unfair regarding the seller. 1 Link to comment Share on other sites More sharing options...
fouziafaiz990 Posted August 3, 2020 Share Posted August 3, 2020 Now waiting for the client and try to contact. I hope your clinet will respond to you. Don’t worry.And You should turn off direct buy gig service for the gig.You should turn off direct buy gig service for the gigIs there any such feature available? Can we turn it off? 1 Link to comment Share on other sites More sharing options...
mayor_creatives Posted August 3, 2020 Share Posted August 3, 2020 You should turn off direct buy gig service for the gigIs there any such feature available? Can we turn it off?Yes, you can turn it off, turn off custom order. 1 Link to comment Share on other sites More sharing options...
quickbooks_xero Posted August 3, 2020 Share Posted August 3, 2020 no, it started 😌It’s because you may haven’t set the requirements mandatory. Link to comment Share on other sites More sharing options...
filomena_silva Posted August 3, 2020 Share Posted August 3, 2020 Hi,I also would like to turn off the option to direct buy service for the gig. I have had so many problems with such orders! Customers order without contacting me first and I have to do what I basically can’t do or what costs much more than customer pays. If I cancel such order it affects my stats. I think it is unfair regarding the seller.Customers order without contacting me first and I have to do what I basically can’t do or what costs much more than customer pays.Most of my cancelations are because of people placing orders of $10 and asking work of $50… Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2022
© Fiverr International Ltd. 2022
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now