gwpowell Posted May 26, 2020 Share Posted May 26, 2020 I cannot login.After login in I am taken to a page requesting verification. I do not receive an email with the verification code.Screen Shot 2020-05-26 at 6.21.17 pm1100×1216 57.3 KB 1 Link to comment Share on other sites More sharing options...
caesar_english Posted May 26, 2020 Share Posted May 26, 2020 Did you check the Spam folder of your email? Check all folders to make sure the email hasn’t ended somewhere else.Is the email still up to date? Do you have access to it? Because I see that your account is quite old and you haven’t logged in often as your last and only review is 9 months ago. 2 Link to comment Share on other sites More sharing options...
gwpowell Posted May 26, 2020 Author Share Posted May 26, 2020 Yes the email is up to date and working fine. I just received the notification of this post on it.Yes I have checked the spam/junk folder.I can obviously login to this forum but I cannot login to FiverrPro because it is asking for verification from my computer.I can login from my phone. But not from my laptop because of this verification process. 1 Link to comment Share on other sites More sharing options...
misscrystal Posted May 26, 2020 Share Posted May 26, 2020 Did you set up 2 step verification? There is a way to email supportTry support@fiverr.com 1 Link to comment Share on other sites More sharing options...
caesar_english Posted May 26, 2020 Share Posted May 26, 2020 Yes the email is up to date and working fine. I just received the notification of this post on it.Yes I have checked the spam/junk folder.I can obviously login to this forum but I cannot login to FiverrPro because it is asking for verification from my computer.I can login from my phone. But not from my laptop because of this verification process.Your account doesn’t look like it has the FiverrPro badge, maybe you lost it because you didn’t access for a long time and that’s why Fiverr is asking for this verification? You should contact CS at this point. 1 Link to comment Share on other sites More sharing options...
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