umerzunair887 Posted May 24, 2020 Share Posted May 24, 2020 Hi everyone hopes everyone is fine.I need quick help. I recently working with a buyer who has actually 2 accounts1 is from the country but he is asking to deliver all work to some other person in another country.Now Issue is :Order is placed by someone else and he wants to send directly all work to someone else in the conversation.Is it allowed in Fiverr or is it not against fiverr TOS ??Regard’sUmer 2 Link to comment Share on other sites More sharing options...
wolfhowler Posted May 24, 2020 Share Posted May 24, 2020 It’s against TOS to have 2 accounts. Link to comment Share on other sites More sharing options...
umerzunair887 Posted May 24, 2020 Author Share Posted May 24, 2020 It’s against TOS to have 2 accounts.i don’t have 2 accounts i am seller.there is buyer who is placing order from other accountand want me to send work to some other account he has in conversationMy question is is it allowed to send work in conversation freely 1 Link to comment Share on other sites More sharing options...
wolfhowler Posted May 24, 2020 Share Posted May 24, 2020 i don’t have 2 accounts i am seller.there is buyer who is placing order from other accountand want me to send work to some other account he has in conversationMy question is is it allowed to send work in conversation freelyIt should be sent in the order conversation. Nowhere else. The buyer is not permitted to have 2 accounts. If you suspect this, report it too CS. Link to comment Share on other sites More sharing options...
umerzunair887 Posted May 24, 2020 Author Share Posted May 24, 2020 It should be sent in the order conversation. Nowhere else. The buyer is not permitted to have 2 accounts. If you suspect this, report it too CS.he is asking that he its not his account its his team member accounthe said"I will place order you can send all work and take feedback from ----- "i am delivering work on order page also and sending all work to person he saidis it fine or i need to take permission from CS? Link to comment Share on other sites More sharing options...
wolfhowler Posted May 24, 2020 Share Posted May 24, 2020 he is asking that he its not his account its his team member accounthe said"I will place order you can send all work and take feedback from ----- "i am delivering work on order page also and sending all work to person he saidis it fine or i need to take permission from CS?You cannot communicate outside of Fiverr, you need to send all work in the order as it is proof to CS that if something were to go wrong of your work. It’s for your own protection. If that person is so insistent ask them to send the work themselves to their team leader. Your contract is with them, not the team leader. 1 Link to comment Share on other sites More sharing options...
umerzunair887 Posted May 24, 2020 Author Share Posted May 24, 2020 You cannot communicate outside of Fiverr, you need to send all work in the order as it is proof to CS that if something were to go wrong of your work. It’s for your own protection. If that person is so insistent ask them to send the work themselves to their team leader. Your contract is with them, not the team leader.thanks a lot for the help i got it. Link to comment Share on other sites More sharing options...
umerzunair887 Posted May 24, 2020 Author Share Posted May 24, 2020 thanks a lot for the help i got it.both accounts owner and his team member both are on fiverr they are not asking me to go outside fiverr. Link to comment Share on other sites More sharing options...
wolfhowler Posted May 24, 2020 Share Posted May 24, 2020 both accounts owner and his team member both are on fiverr they are not asking me to go outside fiverr.Your contract is with the original account that ordered, not this other person. 1 Link to comment Share on other sites More sharing options...
umerzunair887 Posted May 24, 2020 Author Share Posted May 24, 2020 Your contract is with the original account that ordered, not this other person.what should i write to him to explain thislet me know it would be bigger help 🙂 Link to comment Share on other sites More sharing options...
mariayasir Posted May 24, 2020 Share Posted May 24, 2020 Your contract is with the original account that ordered, not this other person.I can not believe you survived this long to provide your help explaining the same thing repeatedly 4 Link to comment Share on other sites More sharing options...
wolfhowler Posted May 24, 2020 Share Posted May 24, 2020 I can not believe you survived this long to provide your help explaining the same thing repeatedlyThis emoji comes to mind, for sure. :man_facepalming: 4 Link to comment Share on other sites More sharing options...
umerzunair887 Posted May 24, 2020 Author Share Posted May 24, 2020 I can not believe you survived this long to provide your help explaining the same thing repeatedlyI will be thanks for you help Link to comment Share on other sites More sharing options...
umerzunair887 Posted May 24, 2020 Author Share Posted May 24, 2020 This emoji comes to mind, for sure. :man_facepalming:no worries @wolfhowler Link to comment Share on other sites More sharing options...
mariayasir Posted May 24, 2020 Share Posted May 24, 2020 This emoji comes to mind, for sure. :man_facepalming: 1 Link to comment Share on other sites More sharing options...
umerzunair887 Posted May 24, 2020 Author Share Posted May 24, 2020 Annoyed on the inside, calm on the outside :tipping_hand_woman:@mariayasir this happens to me first time that’s why i am little confused about this issue Link to comment Share on other sites More sharing options...
mariayasir Posted May 24, 2020 Share Posted May 24, 2020 I will be thanks for you helpNah that wouldn’t help, you would still ask others for more help just like you did now. @wolfhowler has already solved and resolved your issue Link to comment Share on other sites More sharing options...
mariayasir Posted May 24, 2020 Share Posted May 24, 2020 @mariayasir this happens to me first time that’s why i am little confused about this issueI understand your situation, but this wouldn’t have occured if you read the terms of service at the first place. Link to comment Share on other sites More sharing options...
coerdelion Posted May 24, 2020 Share Posted May 24, 2020 According to CS - there’s a thread about it somewhere - all orders must be delivered to the account that ordered them. That’s what the delivery button is for.OP, tell your client that what they’re asking for is impossible for you to do, but that they can download everything and forward it all to the other “team member” themselves. 1 Link to comment Share on other sites More sharing options...
misscrystal Posted May 24, 2020 Share Posted May 24, 2020 What he is asking you to do is not allowed. He can deliver them himself to whoever he wants. Link to comment Share on other sites More sharing options...
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