bilalrajpot Posted May 17, 2020 Share Posted May 17, 2020 hello everyone, i am facing an issue with a buyer and he placed the order without even telling me and did not submit any requirements , he just accepted a custom offer which i sent him 3 or 4 days ago for when he first contacted me , and now he’s saying that he will drop a negative review just to spoil my profile and rating , when i asked him to cancel the order he started threatening me that if requested to cancel , he will report me , i reported his message and his profile too, i also registered a complaint against him to CS but i am getting no response from CS and its almost 12 hours remaining from the order deadline , i am very much worried about it, on one side the 1 star review will spoil my profile and on the other hand if he reports me , my account can face issues , what should i do , i have not yet blocked him , being afraid of getting reported or something like this , what should i do ??? please guide me 3 Link to comment Share on other sites More sharing options...
josechukkiri Posted May 17, 2020 Share Posted May 17, 2020 FIVERR should introduce opportunity to make clarifications through dialogue. Then only a seller can send offers. In many cases, the buyer requests are not clear and in a hurry new sellers are sending acceptance message. 2 Link to comment Share on other sites More sharing options...
bilalrajpot Posted May 17, 2020 Author Share Posted May 17, 2020 FIVERR should introduce opportunity to make clarifications through dialogue. Then only a seller can send offers. In many cases, the buyer requests are not clear and in a hurry new sellers are sending acceptance message.what should i do now, if i cancel the order i am afraid he may report me 1 Link to comment Share on other sites More sharing options...
aqsakhan0616 Posted May 17, 2020 Share Posted May 17, 2020 what should i do now, if i cancel the order i am afraid he may report meDue to Covid-19 CS takes 2 to 3 days to respond. 2 Link to comment Share on other sites More sharing options...
jonbaas Posted May 17, 2020 Share Posted May 17, 2020 hello everyone, i am facing an issue with a buyer and he placed the order without even telling me and did not submit any requirements , he just accepted a custom offer which i sent him 3 or 4 days ago for when he first contacted me , and now he’s saying that he will drop a negative review just to spoil my profile and rating , when i asked him to cancel the order he started threatening me that if requested to cancel , he will report me , i reported his message and his profile too, i also registered a complaint against him to CS but i am getting no response from CS and its almost 12 hours remaining from the order deadline , i am very much worried about it, on one side the 1 star review will spoil my profile and on the other hand if he reports me , my account can face issues , what should i do , i have not yet blocked him , being afraid of getting reported or something like this , what should i do ??? please guide meits almost 12 hours remaining from the order deadline , i am very much worried about itWhy didn’t you provide order questions for him to answer? An order does not start until the buyer provides answers to your order needs. If there were no automated questions for him to answer, then the order countdown started immediately – and that’s your fault, not his.If you reported him to Fiverr, the only things you can do at this point are:Convince him to tell you what he needs you to do, and then deliver that before the deadlineWait for Fiverr to respond, and risk the order going into late statusCancel the order and be done with itTake your pick. If the order is cancelled, the buyer cannot leave a review. If you let the order timer run out without delivering anything, you risk a negative review whenever you do deliver work, and your metrics take a hit for a late order. 3 Link to comment Share on other sites More sharing options...
bilalrajpot Posted May 17, 2020 Author Share Posted May 17, 2020 its almost 12 hours remaining from the order deadline , i am very much worried about itWhy didn’t you provide order questions for him to answer? An order does not start until the buyer provides answers to your order needs. If there were no automated questions for him to answer, then the order countdown started immediately – and that’s your fault, not his.If you reported him to Fiverr, the only things you can do at this point are:Convince him to tell you what he needs you to do, and then deliver that before the deadlineWait for Fiverr to respond, and risk the order going into late statusCancel the order and be done with itTake your pick. If the order is cancelled, the buyer cannot leave a review. If you let the order timer run out without delivering anything, you risk a negative review whenever you do deliver work, and your metrics take a hit for a late order.He only wants to spoil my profile and thats why he doesn’t want me to cancel the order, lets say if i cancelled the order and block him, will he still be able to Report me? 1 Link to comment Share on other sites More sharing options...
catwriter Posted May 17, 2020 Share Posted May 17, 2020 He only wants to spoil my profile and thats why he doesn’t want me to cancel the order, lets say if i cancelled the order and block him, will he still be able to Report me?if i cancelled the order and block him, will he still be able to Report me?Yes.he just accepted a custom offer which i sent him 3 or 4 days ago for when he first contacted meWhy would you send him a custom offer if he didn’t tell you exactly what needs to be done? How can you send a custom offer if you have no idea about the scope of work? 7 Link to comment Share on other sites More sharing options...
bilalrajpot Posted May 17, 2020 Author Share Posted May 17, 2020 if i cancelled the order and block him, will he still be able to Report me?Yes.he just accepted a custom offer which i sent him 3 or 4 days ago for when he first contacted meWhy would you send him a custom offer if he didn’t tell you exactly what needs to be done? How can you send a custom offer if you have no idea about the scope of work?He told me the scope 4 days ago and he then asked me to send him a custom offer so that he can submit requirements there, i sent him the offer but he didn’t accept the offer at that time and yesterday he accepted it, i don’t know either he is a fake person or something else, 1 Link to comment Share on other sites More sharing options...
aprampar Posted May 17, 2020 Share Posted May 17, 2020 PLEASE don’t take up every single order that comes your way, it’s YOUR responsibility to inquire about everything regarding the scope of the order before sending any sort of custom requests. Personally I would never send someone a request if I didn’t know what I was working on, it’s just a bad idea for a freelancer! 1 Link to comment Share on other sites More sharing options...
catwriter Posted May 17, 2020 Share Posted May 17, 2020 He told me the scope 4 days ago and he then asked me to send him a custom offer so that he can submit requirements there, i sent him the offer but he didn’t accept the offer at that time and yesterday he accepted it, i don’t know either he is a fake person or something else,Why didn’t you make the requirements in the offer mandatory? That way the order wouldn’t start until the buyer submits something. 3 Link to comment Share on other sites More sharing options...
farzeen_shareef Posted May 17, 2020 Share Posted May 17, 2020 Oh thats sad. I wish you luck Link to comment Share on other sites More sharing options...
bilalrajpot Posted May 17, 2020 Author Share Posted May 17, 2020 Oh thats sad. I wish you luckWhat should I do now? Link to comment Share on other sites More sharing options...
zerlina84 Posted May 17, 2020 Share Posted May 17, 2020 Also, there is no such thing as reporting a seller for cancelling an order. But there IS the option to report a buyer for threatening with a bad review. It’s going to be fine. 3 Link to comment Share on other sites More sharing options...
dntkachairing Posted May 17, 2020 Share Posted May 17, 2020 Also, there is no such thing as reporting a seller for cancelling an order. But there IS the option to report a buyer for threatening with a bad review. It’s going to be fine.report a buyer for threatening with a bad reviewYes, you can screenshot it as a proof that the buyer is threatening you, Fiverr will help you cancel the order, it’s happened to me before, I send them the evidence for them to check 🙂 Good luck 1 Link to comment Share on other sites More sharing options...
bilalrajpot Posted May 17, 2020 Author Share Posted May 17, 2020 (post withdrawn by author, will be automatically deleted in 24 hours unless flagged)If he reports my profile after cancellation? He is threatening me of reporting me Link to comment Share on other sites More sharing options...
bilalrajpot Posted May 17, 2020 Author Share Posted May 17, 2020 Also, there is no such thing as reporting a seller for cancelling an order. But there IS the option to report a buyer for threatening with a bad review. It’s going to be fine.Alright, thank you very much!!! 1 Link to comment Share on other sites More sharing options...
zerlina84 Posted May 17, 2020 Share Posted May 17, 2020 Alright, thank you very much!!!No problem, good luck 🙂 Link to comment Share on other sites More sharing options...
bilalrajpot Posted May 17, 2020 Author Share Posted May 17, 2020 report a buyer for threatening with a bad reviewYes, you can screenshot it as a proof that the buyer is threatening you, Fiverr will help you cancel the order, it’s happened to me before, I send them the evidence for them to check 🙂 Good luckI did but CS is not replying to my message Link to comment Share on other sites More sharing options...
humanissocial Posted May 17, 2020 Share Posted May 17, 2020 He can’t review you if you don’t do the order and he can’t force you to do the order. He can’t report you for wanting to cancel.Don’t do the order and don’t be blackmailed. Keep trying to cancel.CS is overloaded right now.I don’t understand why you didn’t make it required for the buyer to fill out the requirements section. Link to comment Share on other sites More sharing options...
marinapomorac Posted May 17, 2020 Share Posted May 17, 2020 Why didn’t you make the requirements in the offer mandatory? That way the order wouldn’t start until the buyer submits something.I just went through all my GIGs to double-check did I put both text and files in attachment mandatory, especially for graphic GIGs.I did not set it on two GIGs. Uffff. Fixed now.EDIT: I do not know what is happening in my case, but every time I contacted CS they responded in 1 to 2 hours max. Yesterday I filed a report against the buyer and they replied in 80 minutes.It has been like this for me since day one, 2017. Link to comment Share on other sites More sharing options...
catwriter Posted May 17, 2020 Share Posted May 17, 2020 I just went through all my GIGs to double-check did I put both text and files in attachment mandatory, especially for graphic GIGs.I did not set it on two GIGs. Uffff. Fixed now.EDIT: I do not know what is happening in my case, but every time I contacted CS they responded in 1 to 2 hours max. Yesterday I filed a report against the buyer and they replied in 80 minutes.It has been like this for me since day one, 2017.I did not set it on two GIGs.Or you did. Sometimes it changes on its own. Link to comment Share on other sites More sharing options...
work_lance Posted May 17, 2020 Share Posted May 17, 2020 This is sad. I sincerely get your view. I think you can go about this properly with dialogue. Approach the dialogue from a new angle. Fiverr takes a while to respond due to COVID-19 1 Link to comment Share on other sites More sharing options...
bilalrajpot Posted May 18, 2020 Author Share Posted May 18, 2020 This is sad. I sincerely get your view. I think you can go about this properly with dialogue. Approach the dialogue from a new angle. Fiverr takes a while to respond due to COVID-19i tried many times but he is not agreed Link to comment Share on other sites More sharing options...
j6nyc6 Posted May 18, 2020 Share Posted May 18, 2020 Even if the seller offered a requirement section the seller could bypass it by typing nonsense or a line of dots … Link to comment Share on other sites More sharing options...
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