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Requirements completed today's morning but haven't received level upgradation

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Hi guys,

My order completion becomes 90% today’s morning According to my time and my requirements was completed of level 2 seller but I received nothing.

Currently I at no level but I was expecting a promotion today. Do I need to contact Fiverr support?

Thank you

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It only happens once a month, there is a specific day each month, and it says may 14th so you missed it by a day, you’ll have to wait another month unfortunately, congrats though!

In my account it was May 15, and I think its just fullfil the requirements before 15 not on same day.

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