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I'm seller, and when buyer open a dispute against me i accept order cancellation by mistake


usamairshad11

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I’m seller, and when buyer open a dispute against me i accept order cancellation by mistake, even i did each and everything according to buyer requirements and put my time and work all day long.
I reach in no time to fiverr help and support center and tell them about this incident.
Now my order completion rate come to 97% from 100%.
What should i have to do?

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On 5/14/2020 at 5:56 AM, humanissocial said:

Judging by your poor English you probably didn’t make it clear what you actually wanted CS to do. This was hard to understand.

You can’t un-cancel an order.

We can’t comment on if you should have gone to CS because we have no context. What you’re describing doesn’t at all prove that the buyer dispute was unjust. Spending all day on something doesn’t mean it was of quality, suitable and in scope. CS probably felt the same.

I’m seller, and when buyer open a dispute against me i accept order cancellation by mistake

On 5/14/2020 at 5:57 AM, misscrystal said:

It’s not a bad order completion rate to have 97%. It’s nothing to worry about.

The cancelled order can’t be uncancelled.

My question is when it would come to 100% from 97% ?

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Guest humanissocial

I’m seller, and when buyer open a dispute against me i accept order cancellation by mistake

I know. Why are you telling me what you already said and I responded to?

I just said you can’t un-cancel an order.

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