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Early delivery bullying


pghhearts

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Posted

Why do some buyers think that it’s within their rights to complain when sellers don’t deliver early, or to self-impose deadlines? I have 3 regular buyers who are guilty of this. I have a message in my inbox right now that says, "Hey, don’t forget that you have 8 orders for me due today."



The sad thing is that his next order isn’t due for 5 days.

Posted

One other approach I take with those folks is to break it down



"I hear that you’d like delivery sooner than the gig promises and without ordering the extra fast delivery. Since you’re a past and treasured client, how about I get you 2 of the eight today and the rest will be well before the deadline"



At least making someone aware.


Posted

One of the biggest problems is that a heaping majority on Fiverr are internet marketing “warriors” (which is another word for con artist), and they think that all outsourcing should be instant-result because that’s what they’ve dealt with in the past.

Posted

I simply tell them estimated times vary within the date posted on my Gig and express orders (extra fast) have first priority over all others - as this was specifically purchased and they cannot be predicted.



I would send him a screenshot showing in the Gig isn’t in fact due “today” but in 5 days. Sorry to hear about your trouble - if you have to remind them that you’re a human being too. You eat, sleep, and have a real job just like everyone else!

Posted

I honestly think that the problem is that before Fiverr, these types of buyers would get near-instant results from sweatshops in developing nations. They weren’t getting the same quality, but they were happy with the speed. With the evolution of Fiverr, they’re getting great work… but they’re mad that they have to wait a few days.

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