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Uploading Order is Stuck


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Hi, Today I got my first order. I have completed it and now. I upload the file but it is stuck in the start since half an hour. What should I do??
When it first happened, I remove the file and uploaded it again but it is tucked again.
I do not want to be late for my first order nor I want to contact buyer he will probably think that I have not completed order and making excuses

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  • 11 months later...

You must have a fast and stable internet connection.
If you have multiple files then create a zip.
Don’t do anything while it’s uploading.
Refresh and retry uploading if the above methods don’t work.
Lastly what you could do is upload the file to drop box and share the secure link with the buyer on the delivery page, the buyer could download the file from there.

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