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Do you receive a second penalty if the order is very late?


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Hey guys

As you know, if an order is late, you get penalized for not delivering on time. If you don’t deliver in 24 hours, the order becomes very late. I have a large order (placed without my consent due to the issue with gig multiples also presented on the forum), and I wanted to know if you actually get penalized again if the order is very late. The person said it’s ok to deliver whenever it’s ready, however I am not sure if I get penalized again. So the order won’t be canceled, but the customer didn’t accept the extension yet. So… do very late orders lower the delivered on time statistic even more?

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I assumed so too, but you know how it is, it never hurts to ask for another opinion. I’ve been here for 6 years and never had to deal with many very late orders, but writers in particular tend to have problems due to gig multiples… Thank you for your reply.

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Go to the resolution centre on the order page and extend the delivery time.

I am not trying to find solutions to extend the order, the customer is away and he won’t answer.

My question was if I get penalized again if the order is very late…

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I am not trying to find solutions to extend the order, the customer is away and he won’t answer.

My question was if I get penalized again if the order is very late…

If the order was late then he has the option to cancel, and he will probably mention it in a review.

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If the order was late then he has the option to cancel, and he will probably mention it in a review.

Jake… This is a return client. The issue is that he is away, I can’t do anything to stop the order being very late. By the time he’s back, the order will be delivered. However, as I already said, what I am asking is whether I will be penalized with a late delivery or not if the order is very late. It’s already late.

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