I deliver my orders on time but Fiverr shows that i am getting late why?

[bushra321]

Respected Forum Members
I recently get 2 orders and work on it and deliver these orders within time.but the timer still show that i forward my order late.I go to the Fiverr customer support but as usual they are silent. I deliver second order on time but timer still show that i deliver late order.What is this happen?.I am surprised That fiverr is a very big name.How much time they will take to give improvement and make their system ideal.Because i face a lot of trouble on it. And they will get 30% on per order.And we as a seller happy to give them.
I apologize if someone angry with my post because truth is bitter. And UN fortunately i am a very straight forward person
Please please please fiverr improve your entire system specially customer support system
Thank you

[coerdelion]

How did you deliver the order - messaging or using the delivery button … ?

Has the buyer asked for a revision … ?

[vickiespencer]

Respected Forum Members

I recently get 2 orders and work on it and deliver these orders within time.but the timer still show that i forward my order late.I go to the Fiverr customer support but as usual they are silent. I deliver second order on time but timer still show that i deliver late order.What is this happen?.I am surprised That fiverr is a very big name.How much time they will take to give improvement and make their system ideal.Because i face a lot of trouble on it. And they will get 30% on per order.And we as a seller happy to give them.

I apologize if someone angry with my post because truth is bitter. And UN fortunately i am a very straight forward person

Please please please fiverr improve your entire system specially customer support system

Thank you

And they will get 30% on per order.

Fiverr gets 20% of each order.

And we as a seller happy to give them.

Yes, I am. I do not need to set up a storefront then. I can stay at home where I am comfy and safe.

he timer still show that i forward my order late

Did your buyer ask for a revision? The only time I see a #LATE# sign is if I deliver the order on time, but the buyer asks for a revision. :thinking:

How did you deliver the order - messaging or using the delivery button … ?

I did not think of that! 🤐

[bushra321]

How did you deliver the order - messaging or using the delivery button … ?

Has the buyer asked for a revision … ?

Hi Coredelion.

i deliver the order on submit button and buyer also receive within time and he did not complain with order delivery.I think fiverr website within maintenance process so the problem occur.

[bushra321]

And they will get 30% on per order.

Fiverr gets 20% of each order.

And we as a seller happy to give them.

Yes, I am. I do not need to set up a storefront then. I can stay at home where I am comfy and safe.

he timer still show that i forward my order late

Did your buyer ask for a revision? The only time I see a #LATE# sign is if I deliver the order on time, but the buyer asks for a revision. :thinking:

How did you deliver the order - messaging or using the delivery button … ?

I did not think of that! 🤐

Through messaging because delivery button will not work.

[coerdelion]

If you delivered through messaging instead of through the order page delivery button, then the timer will continue.

Always deliver using the delivery button on the order page.