Jump to content

I mistakenly shared my phone number to a customer :(


Recommended Posts

Hey everyone,

A customer asked my if i can share my cell phone number with him over the chat so that he can better explain his order. He hasn’t order anything so far, and I checked other forums and realized that sharing contact info is a violation of Fiverr’s Policy.

I immidiately responded back to the customer and begged him to share his order details over fiverr chat system and do not call me, and I justified the reasons and fiver policies to him.

Do you think my profile will get banned? 😦 I am feeling a bit nervous, and I don’t know how to resolve this issue with Fiverr.

  • Like 2
Link to comment
Share on other sites

Well if you knew it was wrong, why would you not pay more attention! And how does one “accidentally” send their phone number to somebody?

At the time, i thought it was ok, so i sent it over. A few hours later, doubts rose in my mind, so i went to check fiverr forum and realized that i made a mistake big time. Hopefully Fiverr can see this post and realize that i am at least being honest and sharing my concern toward solving this issue.

Link to comment
Share on other sites

At the time, i thought it was ok, so i sent it over. A few hours later, doubts rose in my mind, so i went to check fiverr forum and realized that i made a mistake big time. Hopefully Fiverr can see this post and realize that i am at least being honest and sharing my concern toward solving this issue.

hmm still, that’s why one should read the terms and conditions before joining. It’s like saying “I robbed a back” and when the police question you, you say “oh cause I didn’t know.” Sure this is not as bad as robbing a prison, but you get the gist…

Link to comment
Share on other sites

hmm still, that’s why one should read the terms and conditions before joining. It’s like saying “I robbed a back” and when the police question you, you say “oh cause I didn’t know.” Sure this is not as bad as robbing a prison, but you get the gist…

Well, I guess the best course of action is to contact Fiverr customer service directly and share the concern. Is there a way I can reach them? (Phone or email address)

  • Like 1
Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...