I got a order cancellation

[matrixlogo]

Hello everyone,

Today i got cancel a order. How this affect to my seller profile.Can you help me to re correct this situation and get a order again. please help for that. 🙁

[gwyneth_galvin]

You can’t do anything about a cancelled order. It won’t have a huge impact on your profile unless you have a huge percentage of your orders being cancelled.

[matrixlogo]

You can’t do anything about a cancelled order. It won’t have a huge impact on your profile unless you have a huge percentage of your orders being cancelled.

no i got a one today. 🙁

[gwyneth_galvin]

no i got a one today. 🙁

I understand, I’m sorry to hear that. I have 1-2 cancellations per month. It shouldn’t affect you too much in the long run. Just make sure your gig info is super clear and clients understand what to expect from you when ordering, and it will be a rarity.

[matrixlogo]

I understand, I’m sorry to hear that. I have 1-2 cancellations per month. It shouldn’t affect you too much in the long run. Just make sure your gig info is super clear and clients understand what to expect from you when ordering, and it will be a rarity.

Thank you for your instructions. I’ll remember them. 🙂