guru_web Posted April 24, 2020 Share Posted April 24, 2020 I have fallen an unexpected problem. My buyer is offline after purchase order and he did not supply me enough information to complete this order. just before finish the order time, I send a time to extend request and the same problem here he was offline. Now I’m thinking to cancel the order. Is my decision is right or wrong? 1 Link to comment Share on other sites More sharing options...
rahulkajla1 Posted April 24, 2020 Share Posted April 24, 2020 Your decision is right. Cancelling the order is the only option here. 1 Link to comment Share on other sites More sharing options...
socialhonor Posted April 24, 2020 Share Posted April 24, 2020 I would reach out to CS and let them know that it is impossible for you to start or complete the order - as the buyer didn’t submit requirements - and ask CS to cancel it for you. 1 Link to comment Share on other sites More sharing options...
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