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Must have ratings change Option on Fiverr

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Hi everyone,
Recently I got 3 star rating from my buyer. He was happy to my work. But Unfortunately buyer give me 3 star ratings. Then buyer told me “I give you 5 star ratings but how is it happened, I don’t understand”. Now he want to change it but he can’t. It was just mistake.

Now as a result, My account is effected for that. I can’t reply buyer request. So I thing fiverr must have ratings change option**. :thinking:

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