pixeldesignpark Posted April 20, 2020 Share Posted April 20, 2020 Hello,Last 2 days I can’t download any of my client files the same problem on my phone and desktop. I have changed the internet and am still having the same problem. Please help me. I can’t work.Thanks. 1 Link to comment Share on other sites More sharing options...
rahulkajla1 Posted April 20, 2020 Share Posted April 20, 2020 Where was the file uploaded? Custom order request? Usually something goes wrong with custom order request files after a few hours. Happened to me a few months ago. I requested my client to send it again.If you do not want to ask your client to send it, please get in touch with CS. I read somewhere on forum that if you request CS, they’ll send you the file directly (on ticket). Link to comment Share on other sites More sharing options...
pixeldesignpark Posted April 20, 2020 Author Share Posted April 20, 2020 Where was the file uploaded? Custom order request? Usually something goes wrong with custom order request files after a few hours. Happened to me a few months ago. I requested my client to send it again.If you do not want to ask your client to send it, please get in touch with CS. I read somewhere on forum that if you request CS, they’ll send you the file directly (on ticket).For my all clients the same problem. Regular order and Custom order same problem 😦 About 30 hours ago I gave a message on CS have not received reply yet. Link to comment Share on other sites More sharing options...
rahulkajla1 Posted April 20, 2020 Share Posted April 20, 2020 For my all clients the same problem. Regular order and Custom order same problem 😦 About 30 hours ago I gave a message on CS have not received reply yet.That’s bad. Hope you still have some time left to deliver the orders. Best thing you can do is request your clients to send the files again. I know, its kind of embarrassing but that’s the only option you have unless CS gets back to you. 1 Link to comment Share on other sites More sharing options...
pixeldesignpark Posted April 20, 2020 Author Share Posted April 20, 2020 That’s bad. Hope you still have some time left to deliver the orders. Best thing you can do is request your clients to send the files again. I know, its kind of embarrassing but that’s the only option you have unless CS gets back to you.I have some time to delivery this project. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now