Problem when delivering an order in video format

[buzzcarla]

My service is editing videos. When I deliver a video and try to upload it (About 200 MB file size), the upload never finishes but restarts over and over again and thus I cannot deliver the video.

[mateusbl]

Contact the support, maybe they can update your account to solve this problem

[buzzcarla]

Contact the support, maybe they can update your account to solve this problem

I just did. Thank you.

[catwriter]

You can try uploading the video to DropBox or a similar service (as long as no contact details have to be exchanged), and send the link to your client.

[afzaldesigner78]

My service is editing videos. When I deliver a video and try to upload it (About 200 MB file size), the upload never finishes but restarts over and over again and thus I cannot deliver the video.

upload it on google drive and deliver drive link in delivery

[vakart]

You can try uploading the video to DropBox or a similar service (as long as no contact details have to be exchanged), and send the link to your client.

I’d say dont deliver via another file service. Your videos won’t be watermarked and the buyer could try to cancel having received a usable version of your file.

[silveni]

I’d say dont deliver via another file service. Your videos won’t be watermarked and the buyer could try to cancel having received a usable version of your file.

@vakart

This answer is correct.