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Gig limit is not disabling or increasing the limit


sunnykingkoh
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Hello,
It happened after the message error which came 2 days ago and when Fiverr open the website after maintenance then everything was OK but I am not able to turn off my gig’s limit neither increasing its limit.

I am still having this big technical issue with my gig. My gig is not removing from the limit. This is my top-selling gig and I am so worried about it. I have contacted CS and also shared all the screen records and everything they asked for. Then they transferred my ticket to the technical team but I am not getting any update it has been almost 24 hours when I received their last reply. Please fix this as soon as possible.

Is there any Fiverr’s representative who can guide me that what should I do this time? I am going into loss 😦
I will be very thankful!

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Hi,

I have the same problem. I hope this will be solved very soon because now I have more time to translate.

@astriddr Do you also facing this problem after there message error maintenance? I have lost my revenue and also my gig’s impressions and views etc. They should compensate us after resolving this issue (by seeing previous performance before this issue).

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Also currently facing the same issue. Following on this thread for updates. Thanks!

I received message from CS that they are working on this and they will notify when the problem would be corrected.

But I am wonder to see that how is it possible that it has been several days but they did not fixed it until now.

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I commented on Fiverr’s facebook page’s post and they asked me to contact CS but I again replied their that I am not receiving any update then they asked me for the ticket number and said that their agent will contact me asap.
Then after the 2 hours of their this comment, I received the message of CS in which they said the issue is resolved and then I checked and see that was really fixed!!

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I commented on Fiverr’s facebook page’s post and they asked me to contact CS but I again replied their that I am not receiving any update then they asked me for the ticket number and said that their agent will contact me asap.

Then after the 2 hours of their this comment, I received the message of CS in which they said the issue is resolved and then I checked and see that was really fixed!!

Thank you for your updates! I also checked, already fixed! Have a great day!

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