jamessmith650 Posted April 4, 2020 Share Posted April 4, 2020 Hi,I haven’t made a forum post in a while so I’m not sure if this is the right place to put it but I’m having a strange issue with delivering orders that started today. I delivered my order a few hours early and I was told that my order would be automatically marked as complete in 3 days and the countdown timer went away. However, the order doesn’t say “Awaiting buyer response” like it normally does when I deliver an order. Instead, it is still listed as an active order despite being delivered on time. Now, the order is on my dashboard being marked as late, despite the fact that I delivered the product early. I was wondering if anybody else was having this glitch and if so, are there any remedies for it? Also, will this glitch negatively impact my order completion rate?Thanks,-James Link to comment Share on other sites More sharing options...
matthew_designs Posted April 4, 2020 Share Posted April 4, 2020 After i deliver the revision, Client said she already accept the delivery.It means, order is completed already.But both in our Dashboard, we saw the order status “IN REVISION”. Hope fiverr will fix the issue and can figure this out.BUG “Order Status”Regards Link to comment Share on other sites More sharing options...
muhammadtausifa Posted April 4, 2020 Share Posted April 4, 2020 There is no delivered ordered but the system is showing that there is one, but inimage1053×409 21.1 KB detail section it is not. Link to comment Share on other sites More sharing options...
joyroy569 Posted April 4, 2020 Share Posted April 4, 2020 contact cs. They will solve your problem 1 Link to comment Share on other sites More sharing options...
muhammadtausifa Posted April 4, 2020 Share Posted April 4, 2020 contact cs. They will solve your problemSystem down. I think Fiver is being hacked… Link to comment Share on other sites More sharing options...
joyroy569 Posted April 4, 2020 Share Posted April 4, 2020 System down. I think Fiver is being hacked…I think you are wrong. It is just a bug. It will be fixed very soon 1 Link to comment Share on other sites More sharing options...
jlagares Posted April 4, 2020 Share Posted April 4, 2020 Hi!Since yesterday, I’m trying to revise a delivery but when I click the button “view delivery” nothing happens 😦 .Anybody with same problem or similar???Thanks ! Link to comment Share on other sites More sharing options...
muhammadtausifa Posted April 4, 2020 Share Posted April 4, 2020 I think you are wrong. It is just a bug. It will be fixed very soonYes, most probably you are right. I was just assuming. Link to comment Share on other sites More sharing options...
bilalrajpot Posted April 4, 2020 Share Posted April 4, 2020 i referred one of my social media client to fiverr, he placed an order of 270$ and i delivered it, but he is unable to mark the order as completed and rate, even the order page on my profile is showing $0 instead of 270 on that order, i am confused since last night, he is unable to mark the order a completed and i am seeing zero on the order price, in have also contacted fiverr customer support but the did not respond to my report, no response at alll, what should i do? kindly guide me m, Thank you 1 Link to comment Share on other sites More sharing options...
joyroy569 Posted April 4, 2020 Share Posted April 4, 2020 Yes, most probably you are right. I was just assuming.Let’s see. What is waiting for us 1 Link to comment Share on other sites More sharing options...
smmclix Posted April 4, 2020 Share Posted April 4, 2020 Approve button is not working. My seller delivered me the order. But my order status is still showing in progress. And when I click on active order the next page shows order status is delivered. And when I click on Approve button it does not work. Link to comment Share on other sites More sharing options...
ted_excel Posted April 4, 2020 Share Posted April 4, 2020 A client of mine is getting the same error. I have opened a ticket to the customer support yesterday, but I’m still waiting for the resolution.I guess today they will fix all errors created yesterday.Ted Link to comment Share on other sites More sharing options...
himeldhaka7 Posted April 4, 2020 Share Posted April 4, 2020 Hi i am facing this issue from last night. I send delivery to my client but he said he cant able to accepet it and it was just showing in progress. 2 Link to comment Share on other sites More sharing options...
matthew_designs Posted April 4, 2020 Share Posted April 4, 2020 Same with me, i send the revision request and client approved the delivery. But the Order status is still active and still “In revision” 1 Link to comment Share on other sites More sharing options...
techno_sol Posted April 4, 2020 Share Posted April 4, 2020 Hi,i hope you’re doing well, there was a lag last night so you need to deliver that order again. Link to comment Share on other sites More sharing options...
techno_sol Posted April 4, 2020 Share Posted April 4, 2020 There was a lag yesterday on the site, If he has delivered the work yesterday then he maybe have to deliver it again. Link to comment Share on other sites More sharing options...
techno_sol Posted April 4, 2020 Share Posted April 4, 2020 Hi @muhammadtausifa,I hope you’re doing well.There was a lag yesterday here on fiverr, if you have delivered your order yesterday then you may have to deliver it again.Best wishes. Link to comment Share on other sites More sharing options...
techno_sol Posted April 4, 2020 Share Posted April 4, 2020 Hi @bilalrajpot,I hope you’re doing well.There was a lag on the site last night, you may have to deliver the order again. 1 Link to comment Share on other sites More sharing options...
techno_sol Posted April 4, 2020 Share Posted April 4, 2020 yesterday there was a lag on the site, maybe you need to deliver it again. Link to comment Share on other sites More sharing options...
techno_sol Posted April 4, 2020 Share Posted April 4, 2020 If it was yesterday then, there was a lag on the site. You have to deliver your order again. Link to comment Share on other sites More sharing options...
techno_sol Posted April 4, 2020 Share Posted April 4, 2020 When did you deliver the order?If you delivered before time then don’t worry it will be marked as done on time. Link to comment Share on other sites More sharing options...
misscrystal Posted April 4, 2020 Share Posted April 4, 2020 Hi,I haven’t made a forum post in a while so I’m not sure if this is the right place to put it but I’m having a strange issue with delivering orders that started today. I delivered my order a few hours early and I was told that my order would be automatically marked as complete in 3 days and the countdown timer went away. However, the order doesn’t say “Awaiting buyer response” like it normally does when I deliver an order. Instead, it is still listed as an active order despite being delivered on time. Now, the order is on my dashboard being marked as late, despite the fact that I delivered the product early. I was wondering if anybody else was having this glitch and if so, are there any remedies for it? Also, will this glitch negatively impact my order completion rate?Thanks,-James, the order doesn’t say “Awaiting buyer response” like it normally does when I deliver an order. Instead, it is still listed as an active order despite being delivered on time.You need to contact customer support about it, and if you wouldn’t mind let us know what they said so we can also know what to do if it happens to us. Thanks.It should NOT be listed as an active order. Something is wrong. Link to comment Share on other sites More sharing options...
smmclix Posted April 4, 2020 Share Posted April 4, 2020 But he delivered almost 3 times. Still order is in progress. Link to comment Share on other sites More sharing options...
hichamthchi Posted April 4, 2020 Share Posted April 4, 2020 But he delivered almost 3 times. Still order is in progress.Same to me, I am facing similar problem Link to comment Share on other sites More sharing options...
matthew_designs Posted April 4, 2020 Share Posted April 4, 2020 If it was yesterday then, there was a lag on the site. You have to deliver your order again.been doing 3 times. Same result. Order status sill now changing. 1 Link to comment Share on other sites More sharing options...
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