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Site down & Issue with inbox


mjensen415
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ajwins Today at 00:06

Hello Team,

I have a problem with orders:

1- the requested modification does not appear.
2- 2 completed orders appear in the DELIVERED list.
3- the modification appear in the DELIVERED list.

Thank you very much

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ajwins Today at 00:06

Hello Team,

I have a problem with orders:

1- the requested modification does not appear.

2- 2 completed orders appear in the DELIVERED list.

3- the modification appear in the DELIVERED list.

Thank you very much

You’ll need to send that to Customer Support.

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ajwins Today at 00:06

Hello Team,

I have a problem with orders:

1- the requested modification does not appear.

2- 2 completed orders appear in the DELIVERED list.

3- the modification appear in the DELIVERED list.

Thank you very much

don’t worry about it bro

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Most buyers will understand that the situation was outside their control

You’re right, I’ve had inbox issues in the past and Clients were understanding. Fiverr sending out a mass email would be helpful tho.

but if a bad review came from this situation then I’m mostly certain support would step in (hopefully).

Eek! Well, my fingers are crossed. :crossed_fingers:t4:

62f40ccd419634e59d6348de9af3ab0077c5e492

Can you help me out. I just received a message from a new client who is a buyer but when i replied it said unable to send message and then it disappeared. But in case i contact my fellows who are sellers inbox is working fine. Why its happening can you highlight on it?

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I still can’t use my inbox. I received a message from a new buyer 15 hours ago, I tried to respond much time but no way. It shows the following message: “Something went wrong. Try refreshing the page.”

When I click on the message from the inbox, it redirects to the following URL: “https://www.fiverr.com/inbox?inbox_f2=” Not the usually URL “https://www.fiverr.com/inbox/buyer_username

Same happend with me its happening with new buyer or clients. In case of messaging sellars i havent dealt with this problem.

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Hello!

I am not sure if it’s only me, but I still have some issues.

I had to deliver an order again because it didn’t go thru and even though it is still listed under active orders. Haven’t heard from the client, but I hope she got it this time.

Also another issue I see is that I cannot seem to read and reply to a new message in my inbox. It says “Something went wrong. Try refreshing the page.”

In case of new client or a buyer it happened to me other than thats it working fine if i contact my sellars fellows

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HI Jensen!
I have experienced the following issue. Yesterday i have created my first gig which required a Basic English test. Due to a technical error in my browser my test was interrupted which led to me failing it. After this unfortunate incident, i have pursued the other, more advanced English Tests where i have scored more than 90%. (in the first 10% of Fiverr users)
I have reported the issue to the Customer Service and was told that i have used my two attempts on the Basic English test in one day. This is impossible to the platform’s 24h rule.
This is clearly a bug, as the test shows, i have spent 0 min on it, when in fact the test was attempted just once. It is very frustrating as i am not being able to post any gigs until June, although my English skills are shown as verified due to my high scores on the other available English Tests on Fiverr.
I would really appreciate your engagement in this issue.
Kind regards

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