lemon_hossain Posted March 31, 2020 Share Posted March 31, 2020 Hey,I got an order from a buyer and he forces me to do their company logo cheap rate! He told me that if I don’t do their job, he’ll give me a 1-star review and he will report the complaint against me on Fiverr. Now, what should I do?image806×591 25.6 KB 1 Link to comment Share on other sites More sharing options...
jake_hopkins Posted March 31, 2020 Share Posted March 31, 2020 Sadly, this is a common problem. There are two things you can do:Go ahead and let him leave a review and you respond to it.orCancel the order, which will affect your rate.Unfortunately, this platform has so much more support for it’s buyers than its sellers, and you’ll find we have to be our own CS. There is a chance that Fiverr CS might cancel the order, in which case your rate will be affected, but then you won’t get your money and will have worked for nothing (unless you appeal, which can sometimes be difficult to win)I hope you and your buyer can sort this out, and I hope this has helped. 2 Link to comment Share on other sites More sharing options...
lemon_hossain Posted March 31, 2020 Author Share Posted March 31, 2020 Sadly, this is a common problem. There are two things you can do:Go ahead and let him leave a review and you respond to it.orCancel the order, which will affect your rate.Unfortunately, this platform has so much more support for it’s buyers than its sellers, and you’ll find we have to be our own CS. There is a chance that Fiverr CS might cancel the order, in which case your rate will be affected, but then you won’t get your money and will have worked for nothing (unless you appeal, which can sometimes be difficult to win)I hope you and your buyer can sort this out, and I hope this has helped.Thank you so much, I don’t know what’s going to happen to me 😥 Link to comment Share on other sites More sharing options...
mariashtelle1 Posted March 31, 2020 Share Posted March 31, 2020 Did he already place an order? If he placed an order through your gig with the prices that you set up then why you don’t want to complete it?He can not place an order with “cheaper price” than stated on your gigs 4 Link to comment Share on other sites More sharing options...
lenasemenkova Posted March 31, 2020 Share Posted March 31, 2020 You’ll need to remove the person’s name from the screenshots (it’s against the forum’s rules). And probably their country of origin as well. I don’t see how their country of origin is relevant to this post.If the order was already placed, contact CS, send this same screenshot, ask them to cancel the order for you. Then block this person from contacting you.If the order wasn’t placed yet, tell them that you can’t assist them and block them from contacting you.You did nothing wrong, there is nothing to report you for. Unless you tried to upcharge this person and they noticed. 6 Link to comment Share on other sites More sharing options...
cre8iveartwork Posted March 31, 2020 Share Posted March 31, 2020 definitely report him and contact customer support 3 Link to comment Share on other sites More sharing options...
jake_hopkins Posted March 31, 2020 Share Posted March 31, 2020 You’ll need to remove the person’s name from the screenshots (it’s against the forum’s rules). And probably their country of origin as well. I don’t see how their country of origin is relevant to this post.If the order was already placed, contact CS, send this same screenshot, ask them to cancel the order for you. Then block this person from contacting you.If the order wasn’t placed yet, tell them that you can’t assist them and block them from contacting you.You did nothing wrong, there is nothing to report you for. Unless you tried to upcharge this person and they noticed.If the order wasn’t placed yet, tell them that you can’t assist them and block them from contacting you.But the screenshot shows the order page- not the inbox. 1 Link to comment Share on other sites More sharing options...
lenasemenkova Posted March 31, 2020 Share Posted March 31, 2020 If the order wasn’t placed yet, tell them that you can’t assist them and block them from contacting you.But the screenshot shows the order page- not the inbox.My comment also applies for future or similar situations. 2 Link to comment Share on other sites More sharing options...
antomtjvc Posted March 31, 2020 Share Posted March 31, 2020 C´mon guys…Write the CS, that the buyer is threatening you. And tell them to cancel the order without harming your stats. Afterwards - block the buyer.Isn´t that difficult.Actually - Fiverr is a lot easier when you don´t look at your stats. Cancellation Rate = 87% .And? 1 Link to comment Share on other sites More sharing options...
helal8512112 Posted March 31, 2020 Share Posted March 31, 2020 Thank you so much, I don’t know what’s going to happen to me 😥 1 Link to comment Share on other sites More sharing options...
rammelmonteverd Posted March 31, 2020 Share Posted March 31, 2020 Its Ok, Many people have different way to approach their feelings and emotion . You need to have a Big Patient coz, we are a Freelancer not an employee . So Keep it up and don’t waste your time for that kind of clients. Thanks 2 Link to comment Share on other sites More sharing options...
jake_hopkins Posted March 31, 2020 Share Posted March 31, 2020 Nothing to worry. Have patience and tell your buyer to cancel the order. Your order completion rate will be recovered within next 60 days. 👌tell your buyer to cancel the order.What? The buyer can’t just cancel the order. The seller can- but the buyer can’t actually cancel it, just request a cancellation through disputing, in which case the seller still gets the choice. 1 Link to comment Share on other sites More sharing options...
afzaldesigner78 Posted March 31, 2020 Share Posted March 31, 2020 If you have any problem contact with customer support fiverr will help you. 1 Link to comment Share on other sites More sharing options...
lemon_hossain Posted March 31, 2020 Author Share Posted March 31, 2020 Did he already place an order? If he placed an order through your gig with the prices that you set up then why you don’t want to complete it?He can not place an order with “cheaper price” than stated on your gigsActually, He Bought the basic pack of my gig, but he wants to take premium package services of my gig Link to comment Share on other sites More sharing options...
misscrystal Posted March 31, 2020 Share Posted March 31, 2020 Actually, He Bought the basic pack of my gig, but he wants to take premium package services of my gigYou can’t work for a person who sends messages like that. 1 Link to comment Share on other sites More sharing options...
lemon_hossain Posted March 31, 2020 Author Share Posted March 31, 2020 You can’t work for a person who sends messages like that.He already placed a order Link to comment Share on other sites More sharing options...
misscrystal Posted March 31, 2020 Share Posted March 31, 2020 He already placed a orderCancel it! Are you actually going to try to work for someone like that? 1 Link to comment Share on other sites More sharing options...
lemon_hossain Posted March 31, 2020 Author Share Posted March 31, 2020 You’ll need to remove the person’s name from the screenshots (it’s against the forum’s rules). And probably their country of origin as well. I don’t see how their country of origin is relevant to this post.If the order was already placed, contact CS, send this same screenshot, ask them to cancel the order for you. Then block this person from contacting you.If the order wasn’t placed yet, tell them that you can’t assist them and block them from contacting you.You did nothing wrong, there is nothing to report you for. Unless you tried to upcharge this person and they noticed.Thanks for letting know! Link to comment Share on other sites More sharing options...
lemon_hossain Posted March 31, 2020 Author Share Posted March 31, 2020 C´mon guys…Write the CS, that the buyer is threatening you. And tell them to cancel the order without harming your stats. Afterwards - block the buyer.Isn´t that difficult.Actually - Fiverr is a lot easier when you don´t look at your stats. Cancellation Rate = 87% .And?Thanks for support me, I did 🙂 and my stats 100% 1 Link to comment Share on other sites More sharing options...
creativeart20 Posted March 31, 2020 Share Posted March 31, 2020 lemon_hossainCancel it! 1 Link to comment Share on other sites More sharing options...
misscrystal Posted March 31, 2020 Share Posted March 31, 2020 lemon_hossainCancel it!I think he already did. 2 Link to comment Share on other sites More sharing options...
lemon_hossain Posted March 31, 2020 Author Share Posted March 31, 2020 I think he already did.Yes, I did 🙂 IActually, I provided him a qualityful work but he didn’t believe me! Don’t know why… Link to comment Share on other sites More sharing options...
misscrystal Posted March 31, 2020 Share Posted March 31, 2020 Yes, I did 🙂 IActually, I provided him a qualityful work but he didn’t believe me! Don’t know why…I provided him a qualityful work but he didn’t believe me!Maybe he wanted to get free work. Usually when they threaten you that’s the situation. A real client would possibly express mild disappointment but to issue threats means they want you to be scared of them. 1 Link to comment Share on other sites More sharing options...
joelsmith2002 Posted March 31, 2020 Share Posted March 31, 2020 Contact to Customer Support. 1 Link to comment Share on other sites More sharing options...
lemon_hossain Posted March 31, 2020 Author Share Posted March 31, 2020 I provided him a qualityful work but he didn’t believe me!Maybe he wanted to get free work. Usually when they threaten you that’s the situation. A real client would possibly express mild disappointment but to issue threats means they want you to be scared of them.I thought so! If I let him work, he’ll cancel the order in future Link to comment Share on other sites More sharing options...
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