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Fiverr eat my Money


brian_audon
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Hi all!
I m new on fiverr and i found fiverr eat my money.
they give zero protection to freelancer.
one of my client in contract and i provided my services to him.
all work done and contract end.
after 2 week they take back all money and pay me nothing for this.
I m very very disappointed by fiverr 😪

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It is likely a chargeback.
You can contact CS to explain the situation (with screenshots as proof that you completed your order) and they can have a solution. If you you truly did what you promised in the gig description, you may get a refund and most importantly, it will not affect your cancellation rate.

Check out the following for more information:
https://sellers.fiverr.com/en/article/chargebacks-and-seller-protection

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You’re offering writing services in English among other things, yet your English in this post is not too good. Could this be the reason the order was canceled?

Could this be the reason the order was canceled?

Yes, that actually is probably what it was, well spotted. Sellers have to deliver to the standard of their portfolio, or a cancellation is due. There is also continuous grammar mistakes in both the posts and the Fiverr profile.

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Could this be the reason the order was canceled?

Yes, that actually is probably what it was, well spotted. Sellers have to deliver to the standard of their portfolio, or a cancellation is due. There is also continuous grammar mistakes in both the posts and the Fiverr profile.

All that and the fact that we’re talking to a lovely lady named Brian here. It’s just a strange profile all-around.

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  • 1 year later...

did the buyer accept your work and mark the order as completed? If yes, then Fiverr didn't usually charge back or cancel the complete order. If you have all the prove then i would suggest you to contact the customer support.

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I am sorry for the situation you faced. Why you are not paid upon completing the order? Please submit all the necessary supporting information to CS regarding  the order, all messages with the client and the offer including terms & conditions. If you completed the order as per the gig and order conditions, I hope you will get back your payment.  

Look forward with hope. You will have more achievement.

Thank you. 

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On 3/31/2020 at 12:28 PM, brian_audon said:

Hi all!
I m new on fiverr and i found fiverr eat my money.
they give zero protection to freelancer.
one of my client in contract and i provided my services to him.
all work done and contract end.
after 2 week they take back all money and pay me nothing for this.
I m very very disappointed by fiverr 😪

you need inform customer support and prove all document. 

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On 3/31/2020 at 9:28 AM, brian_audon said:

Hi all!
I m new on fiverr and i found fiverr eat my money.
they give zero protection to freelancer.
one of my client in contract and i provided my services to him.
all work done and contract end.
after 2 week they take back all money and pay me nothing for this.
I m very very disappointed by fiverr 😪

contact support. fiverr is not like that. what you think.

thank you

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On 3/31/2020 at 12:28 PM, brian_audon said:

Hi all!
I m new on fiverr and i found fiverr eat my money.
they give zero protection to freelancer.
one of my client in contract and i provided my services to him.
all work done and contract end.
after 2 week they take back all money and pay me nothing for this.
I m very very disappointed by fiverr 😪

😪😪😪   Very sad. This is a very frustrating fact  😪😪😪

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