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Direct Deposit not working


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I’ve finally got enough money saved up in my Fiverr account that I thought I would finalize my Direct Deposit portion. I submitted the code for the verification that was sent to my phone, and they say I should receive an email with more information. Guess what, no such email. I tried two more times and the same thing. I checked all of my files and subfolders and it’s not there. Can this get fixed or is there a reason it’s not getting sent?

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