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Can i close my account to open a new one


bishopdy1
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I opened my account since 2018 but I didn’t use it.
I want to start again but offering a different service entirely. So, I want to close this account and open another one but with the same email address.

How do I go about this?
Thanks for your anticipated responses

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I opened my account since 2018 but I didn’t use it.

I want to start again but offering a different service entirely. So, I want to close this account and open another one but with the same email address.

How do I go about this?

Thanks for your anticipated responses

I want to start again but offering a different service entirely.

You can offer a different service using your existing account.

Check this out: https://sellers.fiverr.com/en/article/closing-your-account-change-username before making your decision.

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  • 1 year later...

I have the same problem. I wanted to make a new account with

a new username but i if i try to connect my account with the same gmail, it sais i deactivated it.

Hi. You can contact and ask CS to reactivate your old account and mention the reason as you want to change your username.

Once reactive you can change your email address and deactivate. Now, you can use your old email address to open a new account with your desired username.

Make sure you inform CS your intentions and request to delete your old account permanently.

Hope this helps

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