soulmatesstudio Posted March 19, 2020 Share Posted March 19, 2020 I will never use Fiverr again.Not only it doesn’t protect the buyer in any way but also there is no way get the money back.Also the is no way to rate Fiverr on the internet. Their customer support is non existing!!!Is this company a scam? Link to comment Share on other sites More sharing options...
eoinfinnegan Posted March 19, 2020 Share Posted March 19, 2020 I will never use Fiverr again.Not only it doesn’t protect the buyer in any way but also there is no way get the money back.Also the is no way to rate Fiverr on the internet. Their customer support is non existing!!!Is this company a scam?What you are saying seems to be inaccurate.Buyers are protected, refunds happen all the time, plenty of places to rate Fiverr online, customer support responds within 24 hours usually.What happened? 10 Link to comment Share on other sites More sharing options...
joyh97 Posted March 19, 2020 Share Posted March 19, 2020 Buyers have far, far more protections than sellers. You can simply not accept the delivery, ask for revisions, or ask to cancel the order if you aren’t happy. If you cancel the order your money will be refunded. 1 Link to comment Share on other sites More sharing options...
kaanincirli Posted March 19, 2020 Share Posted March 19, 2020 Look I’m a seller and it’s really hard to sel your gig here and if some one buys your gig and the customer is not satisfied they can have a refund and all your work is than gone.Fiver really supports there buyers with every thing that they can. 2 Link to comment Share on other sites More sharing options...
blazej1381 Posted March 19, 2020 Share Posted March 19, 2020 The seller refused to cancel the order multiple times!!!I don’t know about you but I didn’t get any response from Fiverr to my complaintWhat company does not have any contact info on their website?Only one that does not want to be contacted!The worst experience ever Link to comment Share on other sites More sharing options...
uk1000 Posted March 19, 2020 Share Posted March 19, 2020 The seller refused to cancel the order multiple times!!!I don’t know about you but I didn’t get any response from Fiverr to my complaintWhat company does not have any contact info on their website?Only one that does not want to be contacted!The worst experience everIf the delivery wasn’t what you wanted did you try asking for revisions to it?What was the problem with the delivery?edit: Did you contact support through the helpdesk (created a support ticket)? Link to comment Share on other sites More sharing options...
audioboon Posted March 19, 2020 Share Posted March 19, 2020 The seller refused to cancel the order multiple times!!!I don’t know about you but I didn’t get any response from Fiverr to my complaintWhat company does not have any contact info on their website?Only one that does not want to be contacted!The worst experience everThe seller refused to cancel the order multiple times!!!there is no way get the money back.Note that cancelation has serious impacts for the seller, like losing seller level and not getting any more sales for 60 days. And you cannot cancel an order based on its quality, as stated in the Terms of Service:** Orders are not eligible to be cancelled based on the quality of service/materials delivered by the Seller if the service was rendered as described in the Gig Page. Buyers may rate their experience with the Seller on the Order Page, including the overall level of service quality received.*What company does not have any contact info on their website?Yes it does: https://buyers.fiverr.com/en/ click on contact us 1 Link to comment Share on other sites More sharing options...
darynholmes Posted June 5, 2021 Share Posted June 5, 2021 I think I’m also done with Fiverr. I had a really bad experience with regards to getting content and images, this matter still is not resolved.The quality I received was so poor, I felt that asking for a revision was futile. I did try to downscale my job, but to no avail.One seller claimed to have made images, but I could find the images online. I tried to cancel the job, but this just gets denied. I tried to escalate the situation, but its unclear ad what that helped.I dont think it really matters for a seller if they get a job cancelled. There might be implications, but what does that matter if they have multiple accounts? I’m just speculating, given the behaviour I have seen it is certainly plausible.Every interaction just felt like a scam, and things got.worse after the job was paid for.Not again, its not worth it for content… Link to comment Share on other sites More sharing options...
osamakhan786 Posted June 5, 2021 Share Posted June 5, 2021 Hi Sad to hear about your bad experience with the seller you hired for your workYou can cancel the order by yourself dont go for a mutual order cancellationalso you can ask the Customer Support to cancel the order and they will respond in few minutes as i know Fiverr supports Buyer the most they also support seller but preference’s given to Buyer Link to comment Share on other sites More sharing options...
imagination7413 Posted June 5, 2021 Share Posted June 5, 2021 I think I’m also done with Fiverr. I had a really bad experience with regards to getting content and images, this matter still is not resolved.The quality I received was so poor, I felt that asking for a revision was futile. I did try to downscale my job, but to no avail.One seller claimed to have made images, but I could find the images online. I tried to cancel the job, but this just gets denied. I tried to escalate the situation, but its unclear ad what that helped.I dont think it really matters for a seller if they get a job cancelled. There might be implications, but what does that matter if they have multiple accounts? I’m just speculating, given the behaviour I have seen it is certainly plausible.Every interaction just felt like a scam, and things got.worse after the job was paid for.Not again, its not worth it for content…If you are truly done, then so be it, but if you’re willing to give Fiverr one more try, here are some bits of advice for Buyers:. The VID Spotlights: Fiverr VID - Fiverr Community Forum. General tips: Tips for Buyers - Fiverr Community Forum. Fiverr’s advice: https://www.fiverr.com/support/articles/360050062693-Tips-to-submit-an-effective-Buyer-Request 2 Link to comment Share on other sites More sharing options...
frank_d Posted June 5, 2021 Share Posted June 5, 2021 Older Thread - Closed to New Comments. Link to comment Share on other sites More sharing options...
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