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Private message on buyer request


zuraid
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You’re not allowed to send a direct message to a buyer who has posted a request unless they contact you first (and if they’re a buyer only it would be impossible to do anyway I think). You can send an offer to their request though.

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You’re not allowed to send a direct message to a buyer who has posted a request unless they contact you first (and if they’re a buyer only it would be impossible to do anyway I think). You can send an offer to their request though.

Yesterday i have post a buyer request and two sellers sends me a direct message how’s it possible?

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Yesterday i have post a buyer request and two sellers sends me a direct message how’s it possible?

It’s possible but not allowed by Fiverr rules. It doesn’t show the username on the web version - I don’t know if it does on the app. It might do. It’s possible to get the username on the web version though, at least of users who have a profile image (either from the image properties or the source) but the rules don’t allow messaging like I said so I assume they could get in trouble if Fiverr found out.

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Annotation 2020-03-16 193505Annotation 2020-03-16 193542

Check this!

Yes, like I said above, it’s possible, at least with buyers who have a profile image (either through the app if it shows it - it might or through the browser version even though it doesn’t display it in the normal buyer requests screen).

This is a link where it says it’s not allowed:

https://sellers.fiverr.com/en/article/responding-to-buyer-requests

Avoid contacting a buyer directly via inbox message. Buyers may view this as spam, and if reported, it will affect your communication flexibility.

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Yes, like I said above, it’s possible, at least with buyers who have a profile image (either through the app if it shows it - it might or through the browser version even though it doesn’t display it in the normal buyer requests screen).

This is a link where it says it’s not allowed:

https://sellers.fiverr.com/en/article/responding-to-buyer-requests

Avoid contacting a buyer directly via inbox message. Buyers may view this as spam, and if reported, it will affect your communication flexibility.

Thanks for guiding me…

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  • 8 months later...

Yesterday i have post a buyer request and two sellers sends me a direct message how’s it possible?

Maybe you’re a seller too? From what I’ve learned and read here in the Forum, it’s never possible for a seller to directly contact a buyer. There are only few exceptions:

  • If the buyer is also a seller, then it’s possible because sellers can be contacted directly.
  • If there have already been previous contact between the two. In this case the seller could just go in the inbox and find your old conversation and send you a message there.
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  • 1 month later...

Maybe you’re a seller too? From what I’ve learned and read here in the Forum, it’s never possible for a seller to directly contact a buyer. There are only few exceptions:

  • If the buyer is also a seller, then it’s possible because sellers can be contacted directly.
  • If there have already been previous contact between the two. In this case the seller could just go in the inbox and find your old conversation and send you a message there.

If the buyer is also seller then contacting him also violating the fiverr policy

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Yesterday i have post a buyer request and two sellers sends me a direct message how’s it possible?

If you a Fiverr seller then every seller can easily direct message you. But if you a buyer, then nobody can message you first. Because Every buyer can give a massage to any seller. Every buyer’s knocking option is always hidden for the seller. I hope you understand.

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If you a Fiverr seller then every seller can easily direct message you. But if you a buyer, then nobody can message you first. Because Every buyer can give a massage to any seller. Every buyer’s knocking option is always hidden for the seller. I hope you understand.

Every buyer can give a massage to any seller.

A message, not a massage.

Random strangers being able to break into a seller’s home to give them a massage would be creepy. And illegal.

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  • 1 month later...

It’s possible but not allowed by Fiverr rules. It doesn’t show the username on the web version - I don’t know if it does on the app. It might do. It’s possible to get the username on the web version though, at least of users who have a profile image (either from the image properties or the source) but the rules don’t allow messaging like I said so I assume they could get in trouble if Fiverr found out.

But on many buyers requests they say “message me directly into inbox”…and i don’t see any link to inbox them…how can i contact them then? If this isn’t allowed why do they say it openly in their request…

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But on many buyers requests they say “message me directly into inbox”…and i don’t see any link to inbox them…how can i contact them then? If this isn’t allowed why do they say it openly in their request…

Probably because they don’t have an understanding of how Fiverr works.

Simply because a buyer requests something doesn’t mean it is allowed.

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But on many buyers requests they say “message me directly into inbox”…and i don’t see any link to inbox them…how can i contact them then? If this isn’t allowed why do they say it openly in their request…

According to Fiverr rules you’re only supposed to contact someone first by message if you are interested in one of their gigs. People who are buyers only won’t have a “contact me” option on their profile to contact them anyway (only if they are also sellers). Someone contacted someone directly through messaging when they asked on buyer requests for them to and got flagged when they did (maybe got a warning) so don’t do it even if it’s possible and they ask you to, so you don’t get warnings.

What you could instead do is send an offer to them and then they can contact you if necessary (or order directly from the offer) through the option they’ll see in their offers.

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  • 5 months later...
37 minutes ago, hennamehboob said:

how can we share sample work while bidding?

You could ask CS if you can add a URL to the offer description from the allowed list or you could say in the offer to check your gig's live gallery for past work samples or you could let them know (in the offer) that they can contact you for a sample. So they'd contact you in the inbox if they wanted the free sample.

Edited by uk1000
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