Fiverr Credit Issue

[bashir_expert1]

Recently i checked my account and seeing that my Fiverr Credit is Minus 10.40$ ( -10.40$ ). why this is minus and why? anybody know?
Here is the screenshot http://prntscr.com/reprkx

[vickiespencer]

One of your buyers must have canceled an order. If so, you should of gotten a notice. :thinking:

[fahimulkarim]

One of your buyers must have canceled an order. If so, you should of gotten a notice. :thinking:

I didn’t believe this option has from the seller end. 🤫

[vickiespencer]

I didn’t believe this option has from the seller end. 🤫

[ar_tusar]

I think once buyer canceled a order which you completed couple of days ago,

[bashir_expert1]

I think once buyer canceled a order which you completed couple of days ago,

i don’t see any cancelled order

[bashir_expert1]

One of your buyers must have canceled an order. If so, you should of gotten a notice. :thinking:

i don’t see any cancelled order.

[ar_tusar]

i don’t see any cancelled order.

can you withdraw money to your bank account?

[ar_tusar]

if you can’t make withdraw on your bank you need to talk to fiverr customer support center

[bashir_expert1]

can you withdraw money to your bank account?

i can withdraw. but problem is minus credit

[ar_tusar]

i can withdraw. but problem is minus credit

I think it’s a fiverr bug problem, please go to fiverr customer care support , & tell them your problem , I hope you will get a better solution

[bashir_expert1]

I think it’s a fiverr bug problem, please go to fiverr customer care support , & tell them your problem , I hope you will get a better solution

yes. i contacted with them but yet no reply. btw, thank you 🙂