farrukh_bala Posted March 9, 2020 Share Posted March 9, 2020 The buyer didn’t submit information for order and the buyer has not come online for the past 5 days. Now, what should I do? 1 Link to comment Share on other sites More sharing options...
graphixunlimite Posted March 9, 2020 Share Posted March 9, 2020 Go to resolution center and request an extension of the delivery time. If the buyer accept the request when they come online, the order won’t be late. 3 Link to comment Share on other sites More sharing options...
farrukh_bala Posted March 9, 2020 Author Share Posted March 9, 2020 Go to resolution center and request an extension of the delivery time. If the buyer accept the request when they come online, the order won’t be late.Or should I deliver something? Link to comment Share on other sites More sharing options...
graphixunlimite Posted March 9, 2020 Share Posted March 9, 2020 Or should I deliver something?That can be considered as a blank delivery which is against the ToS. May be the buyer is too busy to follow up. I think it would be a good idea to wait till they come back. 2 Link to comment Share on other sites More sharing options...
farrukh_bala Posted March 9, 2020 Author Share Posted March 9, 2020 That can be considered as a blank delivery which is against the ToS. May be the buyer is too busy to follow up. I think it would be a good idea to wait till they come back.Thank you so much it means a lot. Link to comment Share on other sites More sharing options...
misscrystal Posted March 9, 2020 Share Posted March 9, 2020 The buyer didn’t submit information for order and the buyer has not come online for the past 5 days. Now, what should I do?The buyer didn’t submit information for order and the buyer has not come online for the past 5 days.I would inform customer support about it. Ask them to cancel it. 1 Link to comment Share on other sites More sharing options...
kawsarchy23 Posted March 9, 2020 Share Posted March 9, 2020 if the order countdown does not start then do not worry about that. because it will not be late. I also face the same problem, the buyer places the order and then he did not submit the instruction and then one week later he submit the requirements file and I complete it, wally. so just stay positive and send him one or two messages to inform him of requirements. 1 Link to comment Share on other sites More sharing options...
farrukh_bala Posted March 9, 2020 Author Share Posted March 9, 2020 if the order countdown does not start then do not worry about that. because it will not be late. I also face the same problem, the buyer places the order and then he did not submit the instruction and then one week later he submit the requirements file and I complete it, wally. so just stay positive and send him one or two messages to inform him of requirements.Thank you buddy. 😍 1 Link to comment Share on other sites More sharing options...
zeeshanwebsx Posted March 9, 2020 Share Posted March 9, 2020 I think you can keep posting about requirements… and if he not reply … you have to wait… only option 1 Link to comment Share on other sites More sharing options...
miiila Posted March 11, 2020 Share Posted March 11, 2020 Thank you buddy. 😍Careful there, I think the person you are thanking might have only read your post but not the title thoroughly.Once you click that you do have all the information you need, you do start the gig yourself because you “override that mandatory requirement safety-feature”.Your options are as has been suggested before, use the resolution center to ask your buyer for a time extension and the needed information, or ask support to cancel. 1 Link to comment Share on other sites More sharing options...
farrukh_bala Posted March 11, 2020 Author Share Posted March 11, 2020 Careful there, I think the person you are thanking might have only read your post but not the title thoroughly.Once you click that you do have all the information you need, you do start the gig yourself because you “override that mandatory requirement safety-feature”.Your options are as has been suggested before, use the resolution center to ask your buyer for a time extension and the needed information, or ask support to cancel.Thank you! I did cancel the order because of my mistake. 1 Link to comment Share on other sites More sharing options...
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