gwyneth_galvin Posted February 22, 2020 Share Posted February 22, 2020 This is a genuine question, not a sarcastic comment.Screenshot_20200222-095553_Fiverr1079×165 32.9 KBI get this question probably an average of 5 times per week.No problem, I will redirect you - but how did you send me a message without viewing my profile…? Link to comment Share on other sites More sharing options...
misscrystal Posted February 22, 2020 Share Posted February 22, 2020 That’s a good question and the only way to know is to ask them. I can’t imagine anyone sending messages to you without seeing your profile.Or possibly they see your profile but your gigs aren’t showing there due to a bug which still makes me wonder how they found your profile. Link to comment Share on other sites More sharing options...
cubittaudio Posted February 22, 2020 Share Posted February 22, 2020 We get this at least once a month or so. People who seem to have stumbled upon our profile, but are then not able to find their way to the gigs.I think it’s people on mobile web. The ‘Gigs’ button on mobile is tiny, and although you can scroll down to see our gigs, there’s a big shiny button at the top of the page that says Contact Us. I think some people just hit that instead.It always fills me with dread, because I know this person has found us (somehow), but not listened to any of our demos before they start asking about our services. Link to comment Share on other sites More sharing options...
misscrystal Posted February 22, 2020 Share Posted February 22, 2020 We get this at least once a month or so. People who seem to have stumbled upon our profile, but are then not able to find their way to the gigs.I think it’s people on mobile web. The ‘Gigs’ button on mobile is tiny, and although you can scroll down to see our gigs, there’s a big shiny button at the top of the page that says Contact Us. I think some people just hit that instead.It always fills me with dread, because I know this person has found us (somehow), but not listened to any of our demos before they start asking about our services.That’s it. I tried to get to a seller’s gigs on the mobile one time and couldn’t. I did see their gigs but clicking on them didn’t work. Link to comment Share on other sites More sharing options...
cyaxrex Posted February 22, 2020 Share Posted February 22, 2020 Being an incredibly pessimistic person, I always see this as a red flag. Anyone who I need to guide through how to view my gig typically isn’t someone who I think should be ordering from me. I mean why buy SEO web content if you can’t figure out how to use a website?I guess this is different for different sellers in different categories. However, clients I usually have problems with are people with little IT, SEO, or real business awareness. I’ll deliver a $30 SEO sales copy, then I’ll get asked where the website is that goes with it.I hadn’t thought about the app vs. desktop web browsing difference. However, I still think something is wrong if a person can’t find my gig. Link to comment Share on other sites More sharing options...
misscrystal Posted February 22, 2020 Share Posted February 22, 2020 I get asked this routinely, where to find my gigs. I never get an order from these people even after sending them a link to the gig they are interested in. After that I don’t hear from them again. If they didn’t see my gigs why are they even contacting me at all? How do they know what I’m offering? Link to comment Share on other sites More sharing options...
gwyneth_galvin Posted February 22, 2020 Author Share Posted February 22, 2020 We get this at least once a month or so. People who seem to have stumbled upon our profile, but are then not able to find their way to the gigs.I think it’s people on mobile web. The ‘Gigs’ button on mobile is tiny, and although you can scroll down to see our gigs, there’s a big shiny button at the top of the page that says Contact Us. I think some people just hit that instead.It always fills me with dread, because I know this person has found us (somehow), but not listened to any of our demos before they start asking about our services.Same here.A few weeks ago I had this conversation:Client: Hi, you are perfect for our project. How much do you charge?Me: Here is my rate, please view my gig page for a list of extras.Client: How do I view your gig?Me: Did you view my gig at all before sending me a message?Client: No.❓ Link to comment Share on other sites More sharing options...
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