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Fiver Id verification loop


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Hi, there Please i got a notification to verify my ID on fiverr. I have tried to carry on the process. the first process is to scan a qr-code or send the link to your phone. i chose to be sent the link to my phone. because of phone camera issues
i was sent a link to my phone number. i opened the link but the link is always taking back to where i’m asked to scan the qr-code or send the link to my phone. making an endless loop. i have 7 days remaining… please anyone with any useful tip on how to do this verification? lease help

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