I do need to share contact details with buyers

[spanalized]

Hi, I sell Spanish conversation lessons over s***e. According to Fiverr policies I’m not allowed to share contact details with buyers. I do need to share my s***e user ID with my clients in order to schedule their lesson and also to deliver the gig. Could you please advise? Thanks in advance!

[cheezees]

Contact Customer Support and let them know you have a gig that involves s***e and that you request their permission to contact buyers via s***e. They’ll grant it and you will be fine. 🙂

[whiteboard_guy]

You could contact support or you can can send an image of your contact information and you should be fine.

[spanalized]

cheezees and whiteboard_guy, thanks a lot for taking the time to reply to my question 🙂

[cheezees]

Reply to @spanalized: You’re welcome!

[braintech]

Hi, just wanted to share that I was about to contact Customer support, and then found this:

http://support.fiverr.com/hc/en-us/articles/201695917-Personal-Contact-Information



Which says: "Note: In the event your sellers Gig requires personal contact information to complete the order, such as s***e/Team Viewer coaching, names and address for business cards (etc.), and log in information, you may exchange that information in the order page."



Hope it is useful. =)

---

http://support.fiverr.com/hc/en-us/articles/201695917-Personal-Contact-Information//p1.zdassets.com/hc/settings_assets/38806/1752/MOApWdWG5aeHxjV2BaxoSQ-Fiverr_transparent_white_5000x1500.png

Fiverr Customer Support

http://support.fiverr.com

[bestinmarket]

Reply to @braintech: nice

[nikfrei]

I have several larger projects I would like to assign to Fiverr sellers but they all require real and detailed communication with the sellers.



Contacted Fiverr support for a permission to share the contact details and the answer was a flat no. It’s sad but it leaves no other option than using other platforms out there.