Adjustments to custom gig extras not saving

[wojo5er]

Howdy folks. So I just made my Fiverr today, but I made a mistake on my gig extras with the custom field. Now, whatever changes I try to make to the custom field just revert back to what it was previously when I hit save. The other fields (the ones created by Fiverr) are able to be saved effectively, but not the custom ones.

[wojo5er]

I did fill out a ticket by the way. I’m wondering if anyone else has had this problem and if they solved it in some way.

[officialrajat]

Try to clean cache files of your browser and then edit your gig. Maybe this will help.

[miiila]

I did fill out a ticket by the way. I’m wondering if anyone else has had this problem and if they solved it in some way.

I sent a ticket a while ago, did what was suggested (including the clear cache, etc. routine), it didn’t work, so I re-opened the ticket. They said they are investigating but so far, the ticket is still open.

I decided to try a “workaround” by including those custom extras in the gig because most people want them and obviously also raised the price. However, I think I haven’t gotten an order for that gig ever since, so you might not want to try that workaround … YMMV

[misscrystal]

I had tried to edit my extras on my best selling gig and ended up with only 3 of them showing no matter what I did. I couldn’t get the gig to save at all for a couple of hours and when it finally did, I ended up with 3. So that gig will stay that way forever. I almost lost it completely…