syedzeeshan7860 Posted January 30, 2020 Share Posted January 30, 2020 Hi, How are you all doing?SO, there is a situation where my client wants to cancel his order because he somehow feels like he should cancel the order because he changed his mind.SO i want to ask what is the best way possible to tackle this situation and in which my profile don’t get hurt. 3 Link to comment Share on other sites More sharing options...
marianarv Posted January 30, 2020 Share Posted January 30, 2020 A canceled order will hurt your stats no matter how it’s done unfortunatly 😅 It only lasts 60 days don’t worry. In this situation you should definitly contact the CS so they can help you figure it out. 3 Link to comment Share on other sites More sharing options...
sidorissimomike Posted January 30, 2020 Share Posted January 30, 2020 A canceled order will hurt your stats no matter how it’s done unfortunatly 😅 It only lasts 60 days don’t worry. In this situation you should definitly contact the CS so they can help you figure it out.I agree with @marianarv on this one 🤓 Link to comment Share on other sites More sharing options...
syedzeeshan7860 Posted January 30, 2020 Author Share Posted January 30, 2020 A canceled order will hurt your stats no matter how it’s done unfortunatly 😅 It only lasts 60 days don’t worry. In this situation you should definitly contact the CS so they can help you figure it out.Doesnt matter if its mutual cancellation? 1 Link to comment Share on other sites More sharing options...
vickiespencer Posted January 30, 2020 Share Posted January 30, 2020 Doesnt matter if its mutual cancellation?That would still affect your stats.It is best to contact CS and tell them the customer changed his mind and wants to cancel. They will look at your conversation, and if they see that the buyer changed his mind and you had no fault in the situation, more than likely, they will cancel it for you without affecting your stats. If you do not go through CS and make a mutual cancellation on your own, it will affect your stats. 4 Link to comment Share on other sites More sharing options...
marianarv Posted January 30, 2020 Share Posted January 30, 2020 Doesnt matter if its mutual cancellation?I don’t think so unfortunatly 😅 it’s still a canceled order Link to comment Share on other sites More sharing options...
vickiespencer Posted January 30, 2020 Share Posted January 30, 2020 I don’t think so unfortunatly 😅 it’s still a canceled orderI have canceled through CS several times and have not had the stats on my analysis page change one bit. 🙂However, who knows about the “secret” stats that Fiverr keeps on on? :thinking: 4 Link to comment Share on other sites More sharing options...
marianarv Posted January 30, 2020 Share Posted January 30, 2020 I have canceled through CS several times and have not had the stats on my analysis page change one bit. 🙂However, who knows about the “secret” stats that Fiverr keeps on on? :thinking:Maybe if you have a good reason to cancel they wont change the stats? 1 Link to comment Share on other sites More sharing options...
vickiespencer Posted January 30, 2020 Share Posted January 30, 2020 Maybe if you have a good reason to cancel they wont change the stats?Maybe if you have a good reason to cancelIn my cases, the buyers were either abusive or wanted me to do more work than was included in the package.Once I had a buyer who sent me a 28,000-word book and only booked my 5,000-word proofreading gig. Lol, he said he thought I would want to do it for cheap because his book was going to be famous, and I would have the notoriety of proofreading it. 😆 8 Link to comment Share on other sites More sharing options...
marianarv Posted January 30, 2020 Share Posted January 30, 2020 Maybe if you have a good reason to cancelIn my cases, the buyers were either abusive or wanted me to do more work than was included in the package.Once I had a buyer who sent me a 28,000-word book and only booked my 5,000-word proofreading gig. Lol, he said he thought I would want to do it for cheap because his book was going to be famous, and I would have the notoriety of proofreading it. 😆Thats a pretty good reason 😂 1 Link to comment Share on other sites More sharing options...
syedzeeshan7860 Posted January 31, 2020 Author Share Posted January 31, 2020 Maybe if you have a good reason to cancelIn my cases, the buyers were either abusive or wanted me to do more work than was included in the package.Once I had a buyer who sent me a 28,000-word book and only booked my 5,000-word proofreading gig. Lol, he said he thought I would want to do it for cheap because his book was going to be famous, and I would have the notoriety of proofreading it. 😆Hahahaha Seriously. Thats hilarious from every point of view. Link to comment Share on other sites More sharing options...
syedzeeshan7860 Posted January 31, 2020 Author Share Posted January 31, 2020 Maybe if you have a good reason to cancelIn my cases, the buyers were either abusive or wanted me to do more work than was included in the package.Once I had a buyer who sent me a 28,000-word book and only booked my 5,000-word proofreading gig. Lol, he said he thought I would want to do it for cheap because his book was going to be famous, and I would have the notoriety of proofreading it. 😆The thing is he wanted me to remove some words from an audio song which I did and he was like ok you did great and that’s the best someone can do but I am not satisfied with it and i would like to cancel my order and i was like What the…He wants me to go on and do magic and that is not possible. I don’t care about money I just want my Profile to be clean as it can that’s all. 1 Link to comment Share on other sites More sharing options...
j6nyc6 Posted January 31, 2020 Share Posted January 31, 2020 The thing is he wanted me to remove some words from an audio song which I did and he was like ok you did great and that’s the best someone can do but I am not satisfied with it and i would like to cancel my order and i was like What the…He wants me to go on and do magic and that is not possible. I don’t care about money I just want my Profile to be clean as it can that’s all.Sounds like they want free work. In the TOS it states:Orders are not eligible to be cancelled based on the quality of service/materials delivered by the Seller if the service was rendered as described in the Gig Page. Buyers may rate their experience with the Seller on the Order Page, including the overall level of service quality received. 3 Link to comment Share on other sites More sharing options...
syedzeeshan7860 Posted January 31, 2020 Author Share Posted January 31, 2020 Sounds like they want free work. In the TOS it states:Orders are not eligible to be cancelled based on the quality of service/materials delivered by the Seller if the service was rendered as described in the Gig Page. Buyers may rate their experience with the Seller on the Order Page, including the overall level of service quality received.What if he gives the wrong rating? that will also impact my gig and overall profile right?I have been on fiverr from 2 months and kept my ratings to 5 by providiing quality work Link to comment Share on other sites More sharing options...
coderamogh Posted January 31, 2020 Share Posted January 31, 2020 That would still affect your stats.It is best to contact CS and tell them the customer changed his mind and wants to cancel. They will look at your conversation, and if they see that the buyer changed his mind and you had no fault in the situation, more than likely, they will cancel it for you without affecting your stats. If you do not go through CS and make a mutual cancellation on your own, it will affect your stats.Haha!No, when an order is cancelled, stats changes. CS is just a human working and has no access to change the database. He can only view it and make some minute changes and that’s how it works.Fiverr should change it however… 😦 Link to comment Share on other sites More sharing options...
catwriter Posted January 31, 2020 Share Posted January 31, 2020 What if he gives the wrong rating? that will also impact my gig and overall profile right?I have been on fiverr from 2 months and kept my ratings to 5 by providiing quality workWhat if he gives the wrong rating? that will also impact my gig and overall profile right?Yes, it will. You might have to choose between a cancellation and a bad rating. 3 Link to comment Share on other sites More sharing options...
syedzeeshan7860 Posted January 31, 2020 Author Share Posted January 31, 2020 What if he gives the wrong rating? that will also impact my gig and overall profile right?Yes, it will. You might have to choose between a cancellation and a bad rating.I am stuck. 😂 Lets wait and watch what happens 1 Link to comment Share on other sites More sharing options...
coderamogh Posted February 4, 2020 Share Posted February 4, 2020 I am stuck. 😂 Lets wait and watch what happensRelax man! Keep working and you ranking won’t be affected. You will get your same position even after cancellation 🙂 1 Link to comment Share on other sites More sharing options...
syedzeeshan7860 Posted February 5, 2020 Author Share Posted February 5, 2020 Relax man! Keep working and you ranking won’t be affected. You will get your same position even after cancellation 🙂Thank you. the order was completed automatically after 3 days. 1 Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now