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Buyer wants refund after completed order


hampusfive
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1 minute ago, zionartsgraphic said:

How about when the order is automatically marked as completed, could the buyer still raise a refund to the Customer Support while the money starts clearing for 14 days?

Yes. The buyer or even the seller can contact Customer Support to cancel the order. There's nothing to worry about if there were no problems with the order. There may some occasional scammy or problematic buyers though, but its not that often and its a rare case if you know how to vouch your clients properly.

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1 hour ago, theratypist said:

Yes. The buyer or even the seller can contact Customer Support to cancel the order. There's nothing to worry about if there were no problems with the order. There may some occasional scammy or problematic buyers though, but its not that often and its a rare case if you know how to vouch your clients properly.

I think I'm encountering one but I'm try to resolve the issue. 🙂

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