What do YOU say when delivering an order?

[gwyneth_galvin]

Just curious how y’all sign off when delivering an order.

I usually say something like this:

Hi again! Thanks for your patience while I completed this project for you.
I’ve attached your files here. As requested, (insert requirement here).
I have already screened your project for errors but if you find anything which isn’t quite right let me know.
If you have any questions I’ll be happy to help!
Looking forward to your thoughts.
Gwyneth

This varies obviously depending on the project/client etc. but for new clients with basic projects this is pretty much my go-to.

Lately I’ve been a bit concerned that maybe I shouldn’t put “Looking forward to your thougths” - in case Fiverr interprets that as “looking forward to a review” which isn’t what it means at all but… I’m paranoid lol

What do y’all write?

Do you mention the option for revisions when delivering? Do you ask them to close the order unless they need anything else? What have you found to be the best way to sign off?

XOXOXOXOX

[uk1000]

Just curious how y’all sign off when delivering an order.

I usually say something like this:

Hi again! Thanks for your patience while I completed this project for you.

I’ve attached your files here. As requested, (insert requirement here).

I have already screened your project for errors but if you find anything which isn’t quite right let me know.

If you have any questions I’ll be happy to help!

Looking forward to your thoughts.

Gwyneth

This varies obviously depending on the project/client etc. but for new clients with basic projects this is pretty much my go-to.

Lately I’ve been a bit concerned that maybe I shouldn’t put “Looking forward to your thougths” - in case Fiverr interprets that as “looking forward to a review” which isn’t what it means at all but… I’m paranoid lol

What do y’all write?

Do you mention the option for revisions when delivering? Do you ask them to close the order unless they need anything else? What have you found to be the best way to sign off?

XOXOXOXOX

Do you mention the option for revisions when delivering?

Yes on the first delivery.

Do you ask them to close the order unless they need anything else?

No, never.

edit:

What have you found to be the best way to sign off?

Just with the bit letting them know they can ask for changes/revisions and thanks or something.

edit: that’s the last thing - before that I’ve described the delivery.

[virginiabg]

Just curious how y’all sign off when delivering an order.

I usually say something like this:

Hi again! Thanks for your patience while I completed this project for you.

I’ve attached your files here. As requested, (insert requirement here).

I have already screened your project for errors but if you find anything which isn’t quite right let me know.

If you have any questions I’ll be happy to help!

Looking forward to your thoughts.

Gwyneth

This varies obviously depending on the project/client etc. but for new clients with basic projects this is pretty much my go-to.

Lately I’ve been a bit concerned that maybe I shouldn’t put “Looking forward to your thougths” - in case Fiverr interprets that as “looking forward to a review” which isn’t what it means at all but… I’m paranoid lol

What do y’all write?

Do you mention the option for revisions when delivering? Do you ask them to close the order unless they need anything else? What have you found to be the best way to sign off?

XOXOXOXOX

What do y’all write?

Oh, I usually send a relatively big text when I deliver an order. Especially when I’m dealing with buyers that are working with me for the first time. Since I offer translations, proofreading, and related services I find that it best to explain a bit of what I did, talk about what each file is about, mention my revision policy and that I’m available to clarify any questions that might remain. I also thank them. Always.

Do you ask them to close the order unless they need anything else?

No, but if the order is about to autocomplete, I usually send a reminder like this:

Hi, username.

I’m just passing by to remind you that your order will autocomplete soon. If you need me to make any changes, please let me know before that.

Regards,

Virgínia.

They always mark it as complete after that 😅

[cyaxrex]

I literally just write:

Hi,

Please find attached your requested order.

I hope that this helps.

Kind Regards,

Andy

I keep it short and sweet and never mention a thing about revisions. Mentioning revisions invites revisions.

[emeraldawnn]

I usually write:

Good day,

I want to thank you for your patience as I got to your order, and do hope it was worth the wait. The work has been edited thoroughly and checked in Copyscape (if necessary) and I found no issues. However, I am only human and mistakes can happen. Therefore, if you see something I missed or misunderstood, do let me know as soon as you can so that I may address it. Thank you for your time and business. I look forward to assisting you in the future if needed. (If it happens to be a repeat client, then I thank them for their continued business and support).

Have a great day and rest of the week (weekend).
(my name here)

[arjoy007]

Yes, that’s great for all of us

[gwyneth_galvin]

… are you being sarcastic, I genuinely can’t tell haha

[vickiespencer]

… are you being sarcastic, I genuinely can’t tell haha

… are you being sarcastic, I genuinely can’t tell haha

I find that some users who do not have English as their first language comment, only to be a part of the thread.

Mentioning revisions invites revisions.

This is what I fear too. I do not offer revisions with any of my gigs and I seldom get asked to make any.

[misscrystal]

… are you being sarcastic, I genuinely can’t tell haha

I find that some users who do not have English as their first language comment, only to be a part of the thread.

Mentioning revisions invites revisions.

This is what I fear too. I do not offer revisions with any of my gigs and I seldom get asked to make any.

I find that some users who do not have English as their first language comment, only to be a part of the thread.

Bless their hearts, hoping they eventually learn English.

[zeus777]

For my translation gig, I go with something like:

Thank you for waiting.
I hope you like what you see, but if I have any problem with
opening/reading the file, please let me know.

Have a nice day.

For my illustration gig, I write:
Thank you for waiting.
I hope you like what you see, but if I have made a mistake with anything
or have left anything out, please let me know.
( please keep in mind that if you ask for something that was not mentioned in your
original message, it could count as a new gig)

Have a nice day.

I think I’ve had no problems with this.

[misscrystal]

I can imagine no one ever gives Miss Zeus any problems, she’s so nice and polite.

[zeus777]

I can imagine no one ever gives Miss Zeus any problems, she’s so nice and polite.

Awee, that’s very nice of you Miss Crystal 😊 but sadly I do get problems buyers every now and then. When I encounter a problem buyer I cringe inside while I try my best to type out very polite messages, but once the message is sent I go outside, get on my rooftop and swing my katana sword around angrily.)

I personally think for Vickie is such a sweet lady and I can’t imagine someone being rude/difficult towards her, but I’m sure she runs into to problem people as well 😓

[vickiespencer]

Awee, that’s very nice of you Miss Crystal 😊 but sadly I do get problems buyers every now and then. When I encounter a problem buyer I cringe inside while I try my best to type out very polite messages, but once the message is sent I go outside, get on my rooftop and swing my katana sword around angrily.)

I personally think for Vickie is such a sweet lady and I can’t imagine someone being rude/difficult towards her, but I’m sure she runs into to problem people as well 😓

I personally think for Vickie is such a sweet lady and I can’t imagine someone being rude/difficult towards her, but I’m sure she runs into to problem people as well 😓

Yes, I do and January brough in an influx of them. Maybe they think because I am a sweet old lady I will be a push over. But it does not take them long to find out that I am not. 😉

[misscrystal]

Dealing with difficult people is more stressful than we give it credit for. It takes a toll on us over a period of time. Physically too. It can help to try to lubricate the wheels of business with super politeness but some clients simply have no desire to be nice.

[miiila]

Just curious how y’all sign off when delivering an order.

I usually say something like this:

Hi again! Thanks for your patience while I completed this project for you.

I’ve attached your files here. As requested, (insert requirement here).

I have already screened your project for errors but if you find anything which isn’t quite right let me know.

If you have any questions I’ll be happy to help!

Looking forward to your thoughts.

Gwyneth

This varies obviously depending on the project/client etc. but for new clients with basic projects this is pretty much my go-to.

Lately I’ve been a bit concerned that maybe I shouldn’t put “Looking forward to your thougths” - in case Fiverr interprets that as “looking forward to a review” which isn’t what it means at all but… I’m paranoid lol

What do y’all write?

Do you mention the option for revisions when delivering? Do you ask them to close the order unless they need anything else? What have you found to be the best way to sign off?

XOXOXOXOX

That’s an interesting thread, I’m honestly surprised to have already seen “thanks for your patience” twice (edit: 3x if I count “Thank you for waiting”) as “standard delivery text”, I’d never write that unless I delivered late.

I might have written something like “I hope you’re happy” which many people seem to use as standard too, or even write it still sometimes when I’m on autopilot but typically, I won’t.

I don’t deliver late, so why should I thank them for their patience.

I don’t hope they’re happy, I deliver good work, so there’s no reason for me to hope they are happy, they should be, and in the rare case they are not, they are welcome to tell me.

Not to sound as if I don’t cherish politeness, I do, but I think it’s a bad idea “to sow the seeds of dissatisfaction” in someone’s head where they might not have been any to start with.

If you thank them for their patience, they might suddenly start to think “hm, right, I booked a 5 day gig and they delivered on day 4 but maybe they could have delivered on day 3?”

If you say you hope they are happy, they might start to question whether they are, instead of being happy that they got a perfectly fine delivery and happily going about using it.

Of course I’m polite, thank them, tell them they can contact me in case of questions or issues.

My usual delivery text is a “mix for the occasion” of something like Cy’s (brevity) and Virginia’s (same niche, that may have to do with it), depending on the order, the client, whether new or regular, etc.

I don’t actually use a template, all my delivery messages are written from scratch.

Generally, I have lots of those “quick responses” saved for the “standard occasions” but I just never get around to using them, might be a bit of a paradox, I guess 😃 I definitely see the use of them, of course, and perhaps I should use them, to save time, maybe someday, or maybe not, not really important in the grand scheme.

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Do you ask them to close the order

Never, in fact I think that’s a slippery slope regarding “manipulation of the system”.

[zeus777]

That’s an interesting thread, I’m honestly surprised to have already seen “thanks for your patience” twice (edit: 3x if I count “Thank you for waiting”) as “standard delivery text”, I’d never write that unless I delivered late.

I might have written something like “I hope you’re happy” which many people seem to use as standard too, or even write it still sometimes when I’m on autopilot but typically, I won’t.

I don’t deliver late, so why should I thank them for their patience.

I don’t hope they’re happy, I deliver good work, so there’s no reason for me to hope they are happy, they should be, and in the rare case they are not, they are welcome to tell me.

Not to sound as if I don’t cherish politeness, I do, but I think it’s a bad idea “to sow the seeds of dissatisfaction” in someone’s head where they might not have been any to start with.

If you thank them for their patience, they might suddenly start to think “hm, right, I booked a 5 day gig and they delivered on day 4 but maybe they could have delivered on day 3?”

If you say you hope they are happy, they might start to question whether they are, instead of being happy that they got a perfectly fine delivery and happily going about using it.

Of course I’m polite, thank them, tell them they can contact me in case of questions or issues.

My usual delivery text is a “mix for the occasion” of something like Cy’s (brevity) and Virginia’s (same niche, that may have to do with it), depending on the order, the client, whether new or regular, etc.

I don’t actually use a template, all my delivery messages are written from scratch.

Generally, I have lots of those “quick responses” saved for the “standard occasions” but I just never get around to using them, might be a bit of a paradox, I guess 😃 I definitely see the use of them, of course, and perhaps I should use them, to save time, maybe someday, or maybe not, not really important in the grand scheme.

---

Do you ask them to close the order

Never, in fact I think that’s a slippery slope regarding “manipulation of the system”.

I don’t deliver late, so why should I thank them for their patience.

Very good point, and this actually made me think.

I always say “Thank you for waiting” no matter how fast I deliver, and personally

I think it’s because it’s something I hear on an everyday basis in Japan.

If you go to a cafe, a restaurant, ANYWHERE, the first thing the staffs would say is “Thank you for waiting” if I’ve been waiting for more than 10 seconds. Of course in other cases they would say “Thank you for coming/welcome,” but I always here the “Thank you for waiting” as a part of the greeting package. It’s embedded in my head! 😅

[genuineguidance]

I just thank them for their order. Let them know if they have any comments or questions to send it to my message box here (not on the order page). I then let them know if they need any other type of reading, to have a look at my other Gigs as I can answer most any question they may have. That last line has led to a lot more business as most don’t realize I offer other types of insight using other tools.

GG

[miiila]

I don’t deliver late, so why should I thank them for their patience.

Very good point, and this actually made me think.

I always say “Thank you for waiting” no matter how fast I deliver, and personally

I think it’s because it’s something I hear on an everyday basis in Japan.

If you go to a cafe, a restaurant, ANYWHERE, the first thing the staffs would say is “Thank you for waiting” if I’ve been waiting for more than 10 seconds. Of course in other cases they would say “Thank you for coming/welcome,” but I always here the “Thank you for waiting” as a part of the greeting package. It’s embedded in my head! 😅

Yes, it’s probably not just a personality but also a cultural/language thing. My first language is dubbed “the language of thinkers and poets” and well-suited for philosophical discourse, as a very logical language, while other languages/societies have a bigger focus on politeness, on sounding pleasant, etc., that’s one of the things making this thread so interesting, seeing how other people do and see it 🙂

[lenasemenkova]

I literally just write:

Hi,

Please find attached your requested order.

I hope that this helps.

Kind Regards,

Andy

I keep it short and sweet and never mention a thing about revisions. Mentioning revisions invites revisions.

“Hello.

Here is your delivery, please take a look.

Thank you”.

In case of revisions:

“Hello.

Here is your updated delivery, please take a look.

Thank you.”

I like to keep things short. Especially considering that fiverr does all the sweet talk for me when sending out notifications to buyers. Exchanging pleasantries for 10 minutes for no reason is not the Slavic way of doing things.

I hope that this helps.

And this works like magic with buyers who return in 6 months with some bizarre questions,

or requests about an old order. I do what I can to answer, then express my hope that I’m being helpful and it usually ends the conversation. The phrase just has such a delicious connotation of “this is all that I can do for you”.

[hinajehan]

Hi, here is your delivery!
Let me know if you need any further changes in your order.
Thank you for your order.
Hina