danaphotography Posted January 20, 2020 Share Posted January 20, 2020 Hey everyone!So, this is the first time it happens to me so not sure exactly what to do. I have read around on the Forum and have not found a direct answer.Q: I got an order about 8 days ago, but the buyer has not completed the requirements yet, so I cannot begin on the order, and they are not responding to 2 reminder messages.My issue is not about the order itself, it is this: it shows up as “Incomplete” in my list of orders, & not sure if this will effect my ratings? Should I cancel the order, or just let it sit there as the buyer has not been active on Fiverr since making the order? What is the best thing to do in this situation?Thank you in advance! 2 Link to comment Share on other sites More sharing options...
sidorissimomike Posted January 20, 2020 Share Posted January 20, 2020 Hi @danaphotography, this is a common issue between a buyer and a seller. If the seller hasn’t submitted the requirements needed for you to start, then you should report it to Fiverr support and make them cancel the order. Also dont worry, it wont affect nothing. I have an order like yours placed since last year and it hasn’t affected me no-how-way 🤓 Link to comment Share on other sites More sharing options...
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