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Withholding tax - tax payment for Fiverr


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I apologize in advance for my English.

I have a problem as a buyer on Fiverr. Suppose I’m buying a service for $100. In my country, I have to pay a 20% withholding tax. The only way to avoid that is if I get their tax residency certificate from Fiverr. I’m shocked that Fiverr’s service doesn’t know what’s going on and they bounce me back from department to department. Fiverr to a great global platform and such situations must have had hundreds of thousands! Does anyone have a tax residency certificate from Fiverr?

Qs. Google and Facebook make these certificates publicly available for download - accountants take these certificates and don’t pay extra tax for these corporations in their country.

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They do not issue such documents. Reply from support.
"Fiverr does not issue such documents, however, if you need the invoices for your purchases, I will gladly explain how you can download them." 

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