parfait_writer Posted January 12, 2020 Share Posted January 12, 2020 HelloDoes anyone know why my response rate is reducing. I try as much as possible to reply all my messages very fast, and I don’t leave any unread.But now I have 89% rate.I don’t know whySomeone please help.It’s almost 15thThanks Link to comment Share on other sites More sharing options...
nikavoice Posted January 12, 2020 Share Posted January 12, 2020 Our RR (response rate) is calculated on a 60-days cycle. Hence, the reason for it dropping as the clock is ticking your rate drops. To get back to 💯%, reply back to your queries in a timely manner. Fiverr gives us 24-hours to respond before it affects us. Also, respond to spam messages as well just to be on the safe side. You can reply back with something like this “Read TOS”. If you feel like the rate is inaccurate contact CS and they’ll take a look at your activity. 6 Link to comment Share on other sites More sharing options...
parfait_writer Posted January 12, 2020 Author Share Posted January 12, 2020 Our RR (response rate) is calculated on a 60-days cycle. Hence, the reason for it dropping as the clock is ticking your rate drops. To get back to 💯%, reply back to your queries in a timely manner. Fiverr gives us 24-hours to respond before it affects us. Also, respond to spam messages as well just to be on the safe side. You can reply back with something like this “Read TOS”. If you feel like the rate is inaccurate contact CS and they’ll take a look at your activity.ThanksGot one or two things… Link to comment Share on other sites More sharing options...
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