rahulgraphics Posted January 1, 2020 Share Posted January 1, 2020 Hi Doers,Recently, I noticed a trend in my fiverr account and it looks like Fiverr is unblocking my buyers whom I had blocked earlier because of bad experience. And now when I try to block them again, it says “Error! Please contact Customer Support”. I don’t have the option to block such buyers now!! :man_facepalming:Why Fiverr is unblocking these buyers without my consent?Will Fiverr provide them the service if they order from me again and try to ruin my profile?Fiverr is not even checking the order page and the experience I had faced with them before opening them for communication again. Recently, one such buyer wants to order from me again but I had not a good working experience with him (1/5 star) but he rated me (5/5). I don’t want to work for this buyer again.Fiverr has opened/unblocked him to place order from me!!What is the best solution in this? Link to comment Share on other sites More sharing options...
maitasun Posted January 1, 2020 Share Posted January 1, 2020 Hi Doers,Recently, I noticed a trend in my fiverr account and it looks like Fiverr is unblocking my buyers whom I had blocked earlier because of bad experience. And now when I try to block them again, it says “Error! Please contact Customer Support”. I don’t have the option to block such buyers now!! :man_facepalming:Why Fiverr is unblocking these buyers without my consent?Will Fiverr provide them the service if they order from me again and try to ruin my profile?Fiverr is not even checking the order page and the experience I had faced with them before opening them for communication again. Recently, one such buyer wants to order from me again but I had not a good working experience with him (1/5 star) but he rated me (5/5). I don’t want to work for this buyer again.Fiverr has opened/unblocked him to place order from me!!What is the best solution in this?Recently, one such buyer wants to order from me again but I had not a good working experience with him (1/5 star) but he rated me (5/5). I don’t want to work for this buyer again.Fiverr has opened/unblocked him to place order from me!!What is the best solution in this?Either work on the placed order or cancel. There’s no other way around. Link to comment Share on other sites More sharing options...
rahulgraphics Posted January 1, 2020 Author Share Posted January 1, 2020 Recently, one such buyer wants to order from me again but I had not a good working experience with him (1/5 star) but he rated me (5/5). I don’t want to work for this buyer again.Fiverr has opened/unblocked him to place order from me!!What is the best solution in this?Either work on the placed order or cancel. There’s no other way around.Either work on the placed orderBut what if I don’t even offer that service?or cancel.I am affected in both the cases. 🙃Anyways, good to hear your point of view!! Link to comment Share on other sites More sharing options...
maitasun Posted January 1, 2020 Share Posted January 1, 2020 Either work on the placed orderBut what if I don’t even offer that service?or cancel.I am affected in both the cases. 🙃Anyways, good to hear your point of view!!But what if I don’t even offer that service?In this case, you should contact CS asking them to please cancel the order for you without affecting your stats, explaining the reasons for your request. 1 Link to comment Share on other sites More sharing options...
rahulgraphics Posted January 1, 2020 Author Share Posted January 1, 2020 But what if I don’t even offer that service?In this case, you should contact CS asking them to please cancel the order for you without affecting your stats, explaining the reasons for your request.you should contact CS asking them to please cancel the orderIt’s a headache actually!! I know this process but when there is new CS agent, he/she refuses to cancel it without affecting the account and copy/paste the below message in reply. Link to comment Share on other sites More sharing options...
maitasun Posted January 1, 2020 Share Posted January 1, 2020 you should contact CS asking them to please cancel the orderIt’s a headache actually!! I know this process but when there is new CS agent, he/she refuses to cancel it without affecting the account and copy/paste the below message in reply.It’s a headache actually!! I know this process but when there is new CS agent, he/she refuses to cancel it without affecting the account and copy/paste the below message in reply.You asked me and I answered you. It’s up to you to decide what you want to do. 3 Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now