grantatrade2011 Posted December 27, 2019 Share Posted December 27, 2019 Hello FriendsI have a problem and want to discuss with you !Today I complete my order of website with 15 articles.Order is delivered on time. Now buyer ask me why I use pictures from Getty images with caption in website.Order is completed 3 days before, now he ask for revision and said change all the website and also add licensed theme ( paid theme ) $$ 😦Now what should I do ? I ask him if he is not agree I am ready for mutual cancel order.Is it possible now mutual cancelling ? Order delivered on 27th Dec 2019.I am new seller I am scared for negative reviews. 😦Thanks and regardsSorry for my poor English 4 Link to comment Share on other sites More sharing options...
eoinfinnegan Posted December 27, 2019 Share Posted December 27, 2019 Contact Support to get them to cancel it at this stage.Also report the buyer to Support as they are asking for things which are not included and ask Support what you should do. 4 Link to comment Share on other sites More sharing options...
happyspace Posted December 28, 2019 Share Posted December 28, 2019 Hello FriendsI have a problem and want to discuss with you !Today I complete my order of website with 15 articles.Order is delivered on time. Now buyer ask me why I use pictures from Getty images with caption in website.Order is completed 3 days before, now he ask for revision and said change all the website and also add licensed theme ( paid theme ) $$ 😦Now what should I do ? I ask him if he is not agree I am ready for mutual cancel order.Is it possible now mutual cancelling ? Order delivered on 27th Dec 2019.I am new seller I am scared for negative reviews. 😦Thanks and regardsSorry for my poor EnglishHisorry ot hear that. Maybe you can add in your descrition, at the part “content” in “All articles will be unique and fresh” or in FAQ , that the buyer needs to provide their own images.add licensed theme ( paid theme )If it is not possible for you to cancel without a negative impact, then maybe you can ask the buyer to provide you the images.all the best 1 Link to comment Share on other sites More sharing options...
grantatrade2011 Posted December 29, 2019 Author Share Posted December 29, 2019 Hisorry ot hear that. Maybe you can add in your descrition, at the part “content” in “All articles will be unique and fresh” or in FAQ , that the buyer needs to provide their own images.add licensed theme ( paid theme )If it is not possible for you to cancel without a negative impact, then maybe you can ask the buyer to provide you the images.all the bestThanks Happyspace. I am going to add this in FAQ Link to comment Share on other sites More sharing options...
catwriter Posted December 29, 2019 Share Posted December 29, 2019 Hello FriendsI have a problem and want to discuss with you !Today I complete my order of website with 15 articles.Order is delivered on time. Now buyer ask me why I use pictures from Getty images with caption in website.Order is completed 3 days before, now he ask for revision and said change all the website and also add licensed theme ( paid theme ) $$ 😦Now what should I do ? I ask him if he is not agree I am ready for mutual cancel order.Is it possible now mutual cancelling ? Order delivered on 27th Dec 2019.I am new seller I am scared for negative reviews. 😦Thanks and regardsSorry for my poor EnglishSorry for my poor EnglishIf your English is poor, why offering15 articles.?Or do you hire someone else to write them (though I find it unlikely considering that you charge $5 for the whole service)? 2 Link to comment Share on other sites More sharing options...
grantatrade2011 Posted December 29, 2019 Author Share Posted December 29, 2019 Sorry for my poor EnglishIf your English is poor, why offering15 articles.?Or do you hire someone else to write them (though I find it unlikely considering that you charge $5 for the whole service)?I have a partner for articles writing… Link to comment Share on other sites More sharing options...
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