diptenusarkar Posted December 26, 2019 Share Posted December 26, 2019 Hello, my self Diptenu Sarkar, I’m facing a problem with my delivery. I place an order on Fiverr as a buyer, I want a browser application, I place an order the seller was formed ** ****.Unfoucutnaly I accept my order, when I see my order I was surprised.He told me he would monetize my app with Ad Mob, but he didn’t do it.Then when I want to contact him to talk to him I see that he has blocked me so what should I do in this case?Mod Note: Country/region reference removed. 2 Link to comment Share on other sites More sharing options...
emmaresumes Posted December 26, 2019 Share Posted December 26, 2019 Before accepting the order, I believe you saw and read a warning. Try to sort out the issue with the buyer by communicating and negotiating with him/her. Please contact the customer service for real support. 1 Link to comment Share on other sites More sharing options...
uk1000 Posted December 26, 2019 Share Posted December 26, 2019 If you can’t communicate with the seller due to being blocked and the seller didn’t provide what they said they would/the original requirements contacting CS about the issue like suggested above should help. 5 Link to comment Share on other sites More sharing options...
joelsmith2002 Posted December 26, 2019 Share Posted December 26, 2019 If you can’t communicate with the seller due to being blocked and the seller didn’t provide what they said they would/the original requirements contacting CS about the issue like suggested above should help.Agree with this statement . 1 Link to comment Share on other sites More sharing options...
diptenusarkar Posted December 26, 2019 Author Share Posted December 26, 2019 Before accepting the order, I believe you saw and read a warning. Try to sort out the issue with the buyer by communicating and negotiating with him/her. Please contact the customer service for real support.Screenshot (91)1366×768 63.9 KB plz see this but my problem not resolve 1 Link to comment Share on other sites More sharing options...
diptenusarkar Posted December 26, 2019 Author Share Posted December 26, 2019 Agree with this statement .Hello joelsmith2002 can you help me. Link to comment Share on other sites More sharing options...
diptenusarkar Posted December 26, 2019 Author Share Posted December 26, 2019 If you can’t communicate with the seller due to being blocked and the seller didn’t provide what they said they would/the original requirements contacting CS about the issue like suggested above should help.Hay uk1000 can you help me, plz help me Link to comment Share on other sites More sharing options...
joelsmith2002 Posted December 26, 2019 Share Posted December 26, 2019 If you can’t communicate with the seller due to being blocked and the seller didn’t provide what they said they would/the original requirements contacting CS about the issue like suggested above should help.If you can’t communicate with the seller due to being blocked and the seller didn’t provide what they said they would/the original requirements contacting CS about the issue like suggested above should help.I meant you should contact CS Link to comment Share on other sites More sharing options...
uk1000 Posted December 26, 2019 Share Posted December 26, 2019 Hay uk1000 can you help me, plz help meCS has contacted them for you and said:…I went ahead and reached out to the seller.Please provide them additional time to follow up with you. Should they remain unresponsive, please come back to us and we will review this order for you again.So I’d wait a couple of days and see if the seller messages you about it since they should have received a message from CS asking them to (I assume they might have to unblock you). If you haven’t heard from the seller in a couple of days (or whatever the right amount of time is) you could then put another message on the existing support ticket saying the seller hasn’t responded about it and they’ll do whatever they think is best. 2 Link to comment Share on other sites More sharing options...
diptenusarkar Posted December 26, 2019 Author Share Posted December 26, 2019 CS has contacted them for you and said:…I went ahead and reached out to the seller.Please provide them additional time to follow up with you. Should they remain unresponsive, please come back to us and we will review this order for you again.So I’d wait a couple of days and see if the seller messages you about it since they should have received a message from CS asking them to (I assume they might have to unblock you). If you haven’t heard from the seller in a couple of days (or whatever the right amount of time is) you could then put another message on the existing support ticket saying the seller hasn’t responded about it and they’ll do whatever they think is best.thank you for you advice. 1 Link to comment Share on other sites More sharing options...
mohsinq743 Posted December 26, 2019 Share Posted December 26, 2019 To resolve the issue please contact resolution center then customer support. They will surely solve the issue. 2 Link to comment Share on other sites More sharing options...
diptenusarkar Posted December 26, 2019 Author Share Posted December 26, 2019 To resolve the issue please contact resolution center then customer support. They will surely solve the issue.I contacted them and but still haven’t solved the problem 2 Link to comment Share on other sites More sharing options...
lloydsolutions Posted December 26, 2019 Share Posted December 26, 2019 To resolve the issue please contact resolution center then customer support. They will surely solve the issue.If you read the previous posts you will see that action has already been taken.Enjoy the forum. 🙂 2 Link to comment Share on other sites More sharing options...
mohsinq743 Posted December 26, 2019 Share Posted December 26, 2019 If you read the previous posts you will see that action has already been taken.Enjoy the forum. 🙂No, it is not…! He is still waiting for the response. 1 Link to comment Share on other sites More sharing options...
lloydsolutions Posted December 26, 2019 Share Posted December 26, 2019 No, it is not…! He is still waiting for the response.I meant action by the OP who has been advised to wait for a while by Customer Support and then contact them again if it has not been resolved by the seller.Hopefully the OP will soon be able to update us as to the final outcome. 6 Link to comment Share on other sites More sharing options...
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